Live Chatbot Performance & QA Manager - 6 month FTC
- Hiring Organisation
- Salt
- Location
- London, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
Live Chatbot Performance & QA Manager - 6 month FTC Remote or London (1 day per week) Up to £50,000 ** 6 month FTC ** We're supporting a well-established national charity investing in digital transformation to improve how they support and engage their communities. They are looking … Conversational AI Quality & Optimisation Manager to take ownership of chatbot and live chat performance, ensuring interactions are accurate, compliant and deliver an excellent user experience. This is a key role at the intersection of AI, customer experience and governance. The Role You will be responsible for monitoring, auditing ...