2 of 2 Remote/Hybrid Quality Manager Jobs in London

Manager - Wealth Management Technology Platform - London/Hybrid (Tech stack: QA Management, Test Strategy, Test Automation, Selenium, Playwright, Cypress, C#, TypeScript, Azure DevOps, JIRA, Confluence, CI/CD, Agile, Scrum, Investment Management, Wealth Management) Our client is a leading FinTech organisation developing an award-winning front-to-back investment … Europe. Following a period of sustained growth and continued investment in its technology estate, the business is looking to appoint an experienced QA Manager to lead its Quality Assurance function and play a pivotal role in delivering high-quality software across a complex, business-critical platform. This ...

Role Overview In this role, you’ll lead how Nest understands and improves the quality of service delivered to millions of members through our outsourced operations. You’ll sit at the heart of how we assure customer outcomes – combining insight from quality reviews, customer feedback, complaints and operational … identify where things are going wrong, and drive meaningful improvement. This includes leading deep-dive reviews into customer journeys, shaping how we measure service quality, and ensuring that actions taken genuinely improve outcomes for members.You’ll play a key role in major change and product releases, providing assurance before ...