3 of 3 Remote/Hybrid Remedy Jobs in London

record in managing major incidents and driving RCA in complex, global environments . Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy . Familiarity with operational resilience frameworks and DORA compliance . Experience in regulated industries with exposure to SOX, GDPR, PRA/FCA compliance. Strong ...

Documentation & tooling : Expertise with Visio or draw.io for architecture diagrams; PowerPoint for executive decks; Word/Confluence for LLDs. Familiarity with change tools (ServiceNow, Remedy) and SharePoint governance. Validating/integrating component designs for LAN, firewall, F5, WAN, VPN, ZPA/ZIA + security controls. Owning overall solution architecture ...

necessary improvements or modifications to the unions CRM To audit and cleanse data including analysing data to identify and fix anomalies/faults requiring remedy To develop report and bulk update routines, dashboards and data models and brief relevant users when these become available To deal with non-standard ...