1 to 25 of 26 Remote Senior Support Engineer Jobs in London

Destination Sport Senior IT Support Engineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before. Our unique global sports … they need in order to succeed. We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security … Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected against any threats Autonomously manage IT projects, collaborating closely with the More ❯

Senior IT Support Engineer London (Hybrid) | Full-Time A global professional services firm is seeking an experienced and proactive Senior IT Support Engineer to provide 2nd Line support across its corporate IT systems, cloud infrastructure, and internal applications. This role is critical in ensuring operational excellence across a hybrid workforce, supporting both on … site and remote employees, and contributing to broader IT initiatives and improvement projects. Key Responsibilities: Deliver timely and effective 2nd Line IT support for internal users and systems. Act as a technical escalation point for 1st Line support providers. Troubleshoot and resolve hardware, software, and networking issues. Manage support tickets using a structured IT service management system. … Provide support for a range of end-user equipment including laptops, mobile devices, and AV conferencing tools. Collaborate with internal IT teams and third-party vendors to maintain and improve IT operations. Support Microsoft Azure, Office 365, Active Directory, and associated cloud infrastructure. Assist with user onboarding and offboarding, ensuring a seamless experience. Monitor system performance and proactively More ❯

Senior Information Technology Support Engineer Senior Information Technology Support Engineer Get AI-powered advice on this job and more exclusive features. Ignite Digital Talent provided pay range This range is provided by Ignite Digital Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base … pay range Direct message the job poster from Ignite Digital Talent Senior IT Support Engineer - Onsite VIP Support | SCCM | Windows | Legal Sector Location: Central London – 100% Onsite, Monday–Friday Overview Are you an experienced IT Support Engineer who thrives in a high-performance, client-facing environment? Do you excel in providing white-glove support to senior stakeholders in fast-paced professional services settings? We’re hiring a Senior IT Support Engineer to join our London-based team, delivering elite deskside support to VIPs within a global legal and professional services firm. You’ll act as a key escalation point, deputise for the IT Team Lead, and contribute to More ❯

planet. We tackle problems head-on and focus on solutions that create lasting impact. Because when our customers win, we all win. The Role We're looking for a Senior Technical Support Engineer to help us make CockroachDB easy for our customers. You'll be joining a team and organization where you will be challenged, but also … role, you must be based in the London, UK area to be eligible for this role. You Will Provide extraordinary service for both our Self-Service and Enterprise customers. Support customers on our various deployment models (Self Hosted, CockroachDB Dedicated and Serverless). Develop deep technical expertise in CockroachDB and accompanying technologies. Recognize patterns among customer issues and suggest … ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to guide those improvements. Help develop and iterate on our support processes, tooling and systems. Develop Runbooks & Playbooks for issues you've encountered that could reduce time to resolution in the future. Participate in our Follow-The-Sun model to ensure work continuity More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Mitek Systems Senior Global Talent Acquisition Partner | MBA | CIPD Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements … designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working. Summary Mitek is looking for our newest Senior Technical Support Engineer to join our Global Customer Support team, taking on a consultative approach with specific strategic accounts and helping facilitate and guide the resolution … of questions and issues for our identity verification solutions. You will support Mitek products, drive escalations with internal teams, and interface with our customers directly. What You Will Do (Core Responsibilities): Lead client support and technical issue resolution for assigned strategic customers: Build rapport and understand your customers’ business needs and objectives. Act as seamless representative on behalf More ❯

This job description provides a comprehensive overview of the Senior Customer Support Engineer role, including responsibilities, skills, and benefits. However, it requires some formatting improvements for better clarity and readability. The content should be organized with consistent HTML tags, proper separation of sections, and removal of redundant or misplaced text. Here is a refined version: Senior Customer Support Engineer, London Client: SCC Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 78d8c772f7ff Job Views: 4 Posted: 17.06.2025 Expiry Date: 01.08.2025 Job Description Contract Type: Permanent, full time Salary Package: £, to £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: am … requirements Career development and lifelong learning opportunities Opportunity to join Europe's largest privately-owned IT Company This role requires a full UK Driving Licence. Role Purpose To provide support for IT hardware and software products within the required Service Level Agreement (SLA). Provide technical support to staff in Managed Services and incident management of major system More ❯

Join to apply for the Senior Application Support Engineer, GIS role at ABJ Supply 3 days ago Be among the first 25 applicants Join to apply for the Senior Application Support Engineer, GIS role at ABJ Supply Get AI-powered advice on this job and more exclusive features. Team/Directorate: Data, Digital & Technology … and perform overtime as required to meet the business needs. Interview date: To be confirmed Post number: 203094 (For office use only: H) The role Reporting to the Application Support Team Leader, the Senior Application Support Engineer will be responsible for leading the technical support, development, and maintenance of all Spatial Solutions within Natural Resources … s Target Operating Model to ensure a high-quality, customer-focused service. The postholder will also act as the Technical Lead for all GIS applications. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to More ❯

and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯

most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: www.rm.com/education The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through … IT. Your key responsibilities: To be the customer face of RM, ensuring our customers receive great service. To assist the service desk with the delivery of the IT managed support service. Provide school-based users with technical assistance and report service issues in accordance with theservice desk policies. Experience Our ideal candidate would demonstrate the following behaviours. Excellent Customer More ❯

first 25 applicants Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯

Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries More ❯

Leonardo Coldharbour, England, United Kingdom Join or sign in to find your next job Join to apply for the Senior Support Engineer role at Leonardo Leonardo Coldharbour, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for the Senior Support Engineer role at Leonardo Get AI-powered advice … on this job and more exclusive features. The opportunity: Job Description Leonardo Electronics UK (LEUK) has an exciting opportunity for a Senior Support Engineer to work within the Customer Support and Service Solutions (CS3) Rotary Wing Delivery Team (RW DT). This team provides availability and technical support to the Ministry of Defence (MoD). … The role focuses on providing technical support for LEUK's Avionics equipment, primarily based at the customer’s Main Operating Base for Royal Navy Merlin Helicopters in Helston, Cornwall, with some home working possible. What You’ll Do As The Senior Support Engineer Work directly with the customer and industry partners at Helston, under the management More ❯

Join to apply for the Senior Support Services Engineer - EMEA (Remote) role at Drata Summary As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and providing solutions to ensure smooth … scripting operations as part of troubleshooting and resolution. Serve as the point of contact for escalated technical issues, leading resolution efforts as a SWAT leader from lower-tier technical support teammates. Proactively monitor error logs and performance metrics for large customers, providing support to prevent potential issues. Collaborate with internal teams to improve our tech stack, including APIs … integrations, and automation. Document and track customer issues and resolutions in our support ticketing system. Contribute to support documentation, FAQs, troubleshooting guides, and knowledge base articles. Lead technical enablement sessions for support teams to keep them updated on technical issues and changes. Work with technical teams to identify and resolve technical problems. What you’ll bring: Preferred More ❯

Social network you want to login/join with: Senior HPC Support Engineer, west london col-narrow-left Client: Nscale Location: west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 Expiry Date: 24.07.2025 col-wide Job Description: Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission is to enable the AI breakthroughs of tomorrow by delivering exceptional infrastructure today. At NScale, we’re … builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work directly with customers solving some of the most complex problems in AI, helping them More ❯

Social network you want to login/join with: Senior HPC Support Engineer, south west london col-narrow-left Client: Nscale Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Join NScale as a Senior HPC … Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission is to enable the AI breakthroughs of tomorrow by delivering exceptional infrastructure today. At NScale, we … re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work directly with customers solving some of the most complex problems in AI, helping More ❯

As a Senior Support Services Engineer, you will play a crucial role in ensuring our customers receive prompt and effective technical support. You will be responsible for addressing customer inquiries, troubleshooting technical issues, and providing solutions to ensure smooth operation of our products/services. Your expertise will be essential in maintaining high levels of customer satisfaction … troubleshooting and issue resolution process. Serve as the point of contact for escalated technical issues, leading the resolution process as a SWAT leader, as appropriate from lower tiered Technical Support teammates Proactively monitor error logs and performance metrics for large customers, providing proactive support to prevent potential issues. Collaborate with internal teams to explore opportunities for evolving our … internal tech stack, including APIs, integrations, and automation. Document and track customer issues and resolutions in our support ticketing system, ensuring thorough and accurate records. Contribute to the development and maintenance of support documentation, including FAQs, troubleshooting guides, and knowledge base articles. Lead technical enablement sessions with the internal Support teams to help ensure other team members More ❯

Social network you want to login/join with: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £450k TC - WFH, london (city of london) col-narrow-left Client: Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 16.06.2025 Expiry Date … 31.07.2025 col-wide Job Description: Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £450k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at the cutting edge of global markets. This is a … career-defining opportunity to join an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a high-performance environment that values precision, initiative, and continuous innovation. Key Responsibilities Deliver More ❯

Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH 1 week ago Be among the first 25 applicants Direct message the job poster from Mondrian Alpha Associate Consultant at Mondrian Alpha - HFT/… Prop/Systematic Trading Technology - London & America Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £400k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at the cutting edge of global markets. This … is a career-defining opportunity to join an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a high-performance environment that values precision, initiative, and continuous innovation. Key More ❯

Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £450k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at the cutting edge of global markets. This is a career-defining opportunity to join … an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a high-performance environment that values precision, initiative, and continuous innovation. Key Responsibilities Ensure maximum uptime of latency-sensitive … trading platforms, proactively identifying and resolving production issues. Automate and enhance support functions using Python, SQL, and monitoring tools like Splunk and Grafana. Collaborate with traders, developers, and network engineers to troubleshoot live issues and optimise trading operations. Build, maintain, and document proactive alerting systems and health checks for internal and external connectivity (e.g., FIX, REST APIs). Drive More ❯

Senior Application Support Engineer – Elite Systematic Trading Firm - Prop Trading - Up to £450k TC - WFH My client, an elite and fast-growing systematic trading firm, is looking for an Application Support Engineer to join a high-impact, London-based team at the cutting edge of global markets. This is a career-defining opportunity to join … an engineering-driven firm where technology is core to every decision. You will provide mission-critical support for low-latency trading systems, automate infrastructure and application processes, and collaborate directly with trading, development, and infrastructure teams. You will operate in a high-performance environment that values precision, initiative, and continuous innovation. Key Responsibilities Ensure maximum uptime of latency-sensitive … trading platforms, proactively identifying and resolving production issues. Automate and enhance support functions using Python, SQL, and monitoring tools like Splunk and Grafana. Collaborate with traders, developers, and network engineers to troubleshoot live issues and optimise trading operations. Build, maintain, and document proactive alerting systems and health checks for internal and external connectivity (e.g., FIX, REST APIs). Drive More ❯

And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use … of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NICE to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NICE departments (Support … for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations Participate in knowledge transfer activities as required Work in accordance with NICE support process, procedures, contractual SLA’s Document all interactions related More ❯

help them enhance and optimize relationships Supporting customers and internal teams by empowering them to achieve more with the Emarsys platform YOUR PROFILE What you need: Previous helpdesk/support experience with proven ability to de-escalate and troubleshoot advanced technical issues Ability to deliver technical instructions to non-technical audiences API familiarity (or any knowledge of an event More ❯

centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Your role As Senior Application Support Engineer at Made Tech you will work collaboratively within Managed service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support … experience with JavaScript and Java. You’ll be experienced and familiar with IaC (Infrastructure as Code) such as Terraform You are skilled at cross functional working. Experience on application support and CI/CD Strong experience on AWS platform management Skills, Knowledge and Expertise SC eligibility An increasing number of our customers are specifying a minimum of SC (security … a 2nd stage interview, more scenario based. Then that completes the application process with Made Tech. We will be sure to keep you posted every step of the way. Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com . We believe we can use tech to More ❯

Snr. Advanced Support Engineer (Position located in Sheffield, United Kingdom) Sheffield, United Kingdom About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to … in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Senior Advanced Support Engineer represents the pinnacle of technical expertise within the support organization, focusing on resolving the most complex and critical issues while driving technical excellence … across all support tiers. This role is pivotal in developing advanced knowledge bases, spearheading technical training initiatives, and collaborating at a high level with Product Management and Engineering teams to significantly enhance product quality and customer satisfaction. The ideal candidate possesses exceptional technical depth, strong leadership skills, and the ability to influence cross-functional teams. They excel in critical More ❯