Orpington, London, United Kingdom Hybrid / WFH Options
Fresh People Ltd
ServiceDeliveryManager ITMS Are you a proactive, client-focused IT professional with a strong background in servicedelivery? We are recruiting for an experienced ServiceDeliveryManager to lead IT support operations and ensure exceptional service performance for a busy … multi-site IT environment. This is a high-impact role where youll be responsible for overseeing the quality of service delivered to a core group of key business customers, leading both local and offshore teams, and driving performance against service KPIs. The Role Youll take charge of managing … IT servicedelivery end-to-end from 1st and 2nd line support to incident resolution and client reporting. Youll be the go-to escalation point for service issues, deliver monthly service reports to clients, and help identify opportunities to improve and expand services. Key Responsibilities Ensure More ❯
ServiceDeliveryManager Location: Hybrid (3 days on-site, remainder remote) Salary: Up to £55,000 per annum + benefits Type: Permanent Are you ready to lead from the front, inspire a team, and shape the future of IT servicedelivery? We're working with … a highly respected organisation to find a talented ServiceDeliveryManager who can bring energy, vision, and structure to a fast-paced IT function. This is a unique opportunity to play a pivotal role in the performance, quality, and continuous improvement of IT services used by thousands … across the business. What you'll be doing: As ServiceDeliveryManager , you'll lead a high-performing team responsible for 1st and 2nd line IT support, ensuring services are delivered to agreed SLAs and KPIs . Alongside this, you'll take ownership of the ServiceNow platform More ❯
Central London, London, United Kingdom Hybrid / WFH Options
A1 PERSONNEL EMPLOYMENT AGENCY LIMITED
ServiceDeliveryManager Maintenance Engineering Location: London (Hybrid Working) Type: Permanent | Full-Time Salary: £54,172 £63,752 per annum The Opportunity Are you an experienced facilities or maintenance professional with a passion for service excellence, innovation, and leadership? An exciting opportunity has arisen for a … ServiceDeliveryManager to join a leading estate operations team responsible for a significant and complex property portfolio in the heart of London. This pivotal role ensures the smooth and effective delivery of maintenance services, leading performance-driven strategies across helpdesk operations, service provider coordination … and internal communications. Key Responsibilities Manage and coordinate reporting systems and business data to support efficient servicedelivery across Maintenance Operations. Act as the central point for internal and external communications, ensuring consistency and clarity of messaging. Maximise the effectiveness of service providers through structured coordination and More ❯
ServiceDeliveryManager Location: London-based (Hybrid – 3 days onsite at client office) Industry: Digital & E-commerce Agency Salary: £ 60- 70k We’re hiring a ServiceDeliveryManager to join a fast-paced digital and e-commerce agency working with bold, high-growth brands. … a client’s London office 3 days per week , so being London-based or commutable is key. What you’ll be doing: Oversee the delivery of digital and e-commerce projects, ensuring seamless execution and top-tier client satisfaction Act as the key liaison between client and agency teams … building trust and maintaining momentum Collaborate with cross-functional teams: developers, designers, strategists, and PMs Monitor and improve delivery performance, SLAs, and KPIs Identify process improvement opportunities and drive service excellence Handle escalations calmly and confidently, keeping projects on track What you’ll bring: Experience in ServiceMore ❯
london, south east england, united kingdom Hybrid / WFH Options
In Technology Group
ServiceDeliveryManager Location: London-based (Hybrid – 3 days onsite at client office) Industry: Digital & E-commerce Agency Salary: £ 60- 70k We’re hiring a ServiceDeliveryManager to join a fast-paced digital and e-commerce agency working with bold, high-growth brands. … a client’s London office 3 days per week , so being London-based or commutable is key. What you’ll be doing: Oversee the delivery of digital and e-commerce projects, ensuring seamless execution and top-tier client satisfaction Act as the key liaison between client and agency teams … building trust and maintaining momentum Collaborate with cross-functional teams: developers, designers, strategists, and PMs Monitor and improve delivery performance, SLAs, and KPIs Identify process improvement opportunities and drive service excellence Handle escalations calmly and confidently, keeping projects on track What you’ll bring: Experience in ServiceMore ❯
ServiceDeliveryManager Location: London-based (Hybrid - 3 days onsite at client office) Industry: Digital & E-commerce Agency Salary: 60-70k We're hiring a ServiceDeliveryManager to join a fast-paced digital and e-commerce agency working with bold, high-growth … a client's London office 3 days per week , so being London-based or commutable is key. What you'll be doing: Oversee the delivery of digital and e-commerce projects, ensuring seamless execution and top-tier client satisfaction Act as the key liaison between client and agency teams … building trust and maintaining momentum Collaborate with cross-functional teams: developers, designers, strategists, and PMs Monitor and improve delivery performance, SLAs, and KPIs Identify process improvement opportunities and drive service excellence Handle escalations calmly and confidently, keeping projects on track What you'll bring: Experience in ServiceMore ❯
ManagerServiceDelivery | LANGLEY Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or … technical parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a ManagerServiceDelivery! Search for #Travelport on LinkedIn and hear from our amazing team. How you’ll make an impact: We are looking … for you to take on Delivery Management for the ECS Financial Business Systems Portfolio, and drive user confidence and engagement. This role involves managing the day-to-day delivery of key Finance solutions and driving the evolution of these services to meet evolving business needs. The ideal candidate More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
wagamama
expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced ServiceDeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed … Service Provider (MSP) and non-MSP suppliers — including our front of house and back of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You More ❯
london, south east england, united kingdom Hybrid / WFH Options
wagamama
expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced ServiceDeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed … Service Provider (MSP) and non-MSP suppliers — including our front of house and back of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You More ❯
expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced ServiceDeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed … Service Provider (MSP) and non-MSP suppliers — including our front of house and back of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You More ❯
what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. … helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe's biggest credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - ServiceDeliveryManager At Ophelos, we are on a mission to help people become debt-free and ensure organizations get paid back, all while leveraging cutting-edge AI and a customer-first approach. We are growing rapidly and expanding our services across 17 European countries. As part of our journey More ❯
loved brand with a range of driver services much wider than most people realise. We have an enviable set of data assets from breakdown, service, repair, insurance, telematics, digital interactions, car dealers, and driving school! If that's not enough, we're focused on making Data our new Superpower … of a team that is driving meaningful change for our customers, colleagues, and shareholders. This is the job We are looking for a Data ServiceDeliveryManager to lead and support our data engineering operations. You will be instrumental in ensuring the performance, reliability, and continuous improvement … our ambition to make data our superpower. Please note this is a 9-month fixed term contract. What will I be doing? Manage data service performance, including SLAs and service reviews. Build strong relationships with business stakeholders to ensure effective communication and service alignment. Lead incident and More ❯
