23 of 23 Remote/Hybrid Service Delivery Manager Jobs in London

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Irelands largest organisations in driving business value through Oracle technology. Top-tier Oracle partner … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland's largest organisations in driving business value through Oracle technology. Top-tier Oracle … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m/£302m , our client is a market leader in Oracle, Microsoft, and AWS consulting services ...

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across … EMEA region. This role requires a strong mix of stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning ...

Service Delivery Manager – Fully Remote £60,000 + travel expenses | Fully Remote | 2 office days per month We’re working with a growing technology business that is looking for an experienced Service Delivery Manager to take ownership of a portfolio of managed services customers … company’s offices in Bristol, Newcastle or Glasgow. Travel expenses for these office days will be covered. The Role As Service Delivery Manager, you’ll be the named service owner and primary service contact for your customers, building strong relationships with senior stakeholders and ensuring ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful … candidate will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity … delivered within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management … governance, operational resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management … governance, operational resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management ...

client is a digital and technology consultancy serving the public sector. Our client is seeking a Senior/Lead Service Delivery Manager to ensure the successful delivery, operational stability, and continual improvement of digital services for our Public Safety clients. Working closely with Product Managers, technical … teams, and customer stakeholders, the Service Delivery Manager is responsible for ensuring that delivered products continue to meet user and operational needs. The role focuses on providing excellent post-delivery support, maintaining strong customer relationships, and driving service improvements that maximise value throughout the product ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across … development, testing, DBA, Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join … their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!. Job Description Roles & Responsibilities Service Transition & Operational Readiness:Support new service onboarding, service acceptance, transition into BAU support. Customer Management:Handle customer escalations, issues, problems, risks, and service requirements, acting as the primary point of contact and trusted advisor. Governance:Chair operational and service governance forums, driving actions, decisions and continual improvement across multiple stakeholders. Operational Management: Managing competing priorities across operational support and project delivery. Supplier Management: Coordinate internal and third-party delivery partners ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join ...

Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity … knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g. authentication/M365 outages, store-down events), driving service vendor and other resolvers to resolution and clear user communication. Problem management: Turn recurring incidents into root-cause fixes and reduce avoidable demand. 2. ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL ...

Ensono is seeking an Expert Service Delivery Manager to own end-to-end service relationships for strategic mainframe-centric clients. You’ll be the executive face to CIO/CTO-level stakeholders, orchestrating delivery across z/OS, distributed and cloud platforms to drive continual … service improvement. This senior role requires 8+ years ITSM experience, ITIL knowledge, and the ability to operate in multi-platform environments, including travel to client sites as needed, in a dynamic, enterprise #J-18808-Ljbffr ...

seeking a Service Delivery Manager to blend hands-on operational leadership with commercial awareness, uniting teams, partners and stakeholders to sustain resilient, high-quality services in a hybrid environment. You will turn service insight into practical improvements, enhance operational performance and support the transition ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...

Funplazambsc in London is recruiting an Application Manager on a temporary ongoing contract with a pay rate of between 464.94 and 650 per day depending on PAYE/UMB terms. The role is full-time with 1–2 days in the office per week, hybrid working in London. ...

Prophix is seeking a Manager, Services to lead high-quality CPM and FP&A implementations across its growing EMEA client base. Reporting to the Director, Professional Services, you will build and coach a team of consultants, own delivery standards, and be the senior point of accountability for engagement ...