1 to 25 of 54 Remote Service Design Jobs in London

Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we … Purpose This is your opportunity to be part of a team that is creating positive impact for our clients and the world through the design of human-centred products and services that deliver meaningful impact. Orientation As a Service Designer, you will define and develop new services and … the artefacts necessary to communicate, iterate and launch them. You like making the complex simple and have a strong appreciation for bringing together research, design, technology, business and organisational considerations and are able to work across the entire end-to-end experience. Expectations We pride ourselves in supporting our More ❯

Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs and sentiment. We are seeking a highly creative and experienced Service Designer to … join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging service experiences. Key Responsibilities: Service Design Development: * Develop service design blueprints and guidelines to ensure consistency across services and to achieve BCG’s strategic goals. * Utilize journey More ❯

Are you a strategic thinker who thrives on designing seamless digital service experiences? Do you have a passion for human-centred design, driving innovation, and influencing change? Do you want the chance to positively impact over 820,000+ people in South Australia? If so, RAA is looking for … a Senior Service Designer to lead and delivertransformative service design initiatives that make a measurable impact on our members and organisation. About the Role As a Senior Service Designer, you will: Lead and manage the design of complex, cross-functional digital service experiences. Shape … and scale human-centred practices across teams, embedding design thinking into business strategy. Drive transformation by applying systems thinking, connecting digital, physical, and operational touchpoints. Influence stakeholder decisions, ensuring alignment with RAA's strategic goals through insight-driven design recommendations. Mentor and uplift service design practitioners More ❯

Lead Service & UX Designer Location : London, Hybrid (2 days) Salary : Up to £90,000 + bonus Join a global design network with studios across the world, combining strategy, technology, and design to create impactful, purpose-driven products and services that positively affect society. What Youll Be Doing … As a Service & UX Designer , youll play a key role in developing our Customer Experience and Service Design offerings, helping to establish us as a leading provider in these areas. Youll work closely with design, client services, and project management leads to deliver innovative employee, customer … and user experiences. Key Responsibilities Project Leadership : Lead interaction and service design projects, including workshops, creative sessions, and defining design principles. User-Centered Design : Ensure all designs are informed by a deep understanding of the people were designing for. Practice Innovation : Evolve Service Design More ❯

Product Design Lead Purpose Craft industry-leading digital experiences that captivate and empower users, driving tangible business success and lasting impact Orientation Define concepts, strategies, and digital interface design artifacts at a project level; have an appreciation for research, service design, technology and have the ability … bold and generous in all you do. Years of Experience A minimum of 7 years of relevant experience including 4+ years of digital product design leadership. A wealth of experience in leading multi-discipline teams and participating in all aspects of design (planning, UX design, UI design, design system creation) Requirements Personal Lead, lean in, be creative, and have a passion for design. Manage design relationships with team members, partners and clients. Believe strategic thinking should be supported by tangible solutions that help clients to connect to their users through memorable experiences. Be a More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience … within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience … within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks More ❯

Senior Service Designer - Homes Platform (12-Month FTC) page is loaded Senior Service Designer - Homes Platform (12-Month FTC) Apply locations London time type Full time posted on Posted Today time left to apply End Date: May 14, 2025 (12 days left to apply) job requisition id … This means we're well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our work … the opportunity We're looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

Product Designer at Chambers and Partners (London/Hybrid) We are looking for a Lead Product Designer with a desire to join the Product Design team at Chambers and Partners, helping us differentiate the best legal talent when it really matters and improving the experience for Chambers' customers. Reporting … into our Director of Experience Design, you will join our diverse product design team. You'll work day to day in a multidisciplinary product team, partnering with product managers, engineers, user research, data science, and product marketing to help bring to market a new product that creates more … engineers, data teams, other designers, and stakeholders across the company to deliver products and features from conception to launch - owning and leading the ideation, design, and validation phases. Communicating conceptual ideas, detailed designs, and rationales verbally and visually to a variety of audiences (team members, stakeholders, execs, and company More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: 600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to … support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project More ❯

Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract Rate: £600 p/day (inside IR35) We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure … shape and transition critical national services, working as part of a cross-functional team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to … support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project More ❯

Job Title: Service Designer/User Researcher Location: London/Hybrid Type: Contract or Permanent Industry: Digital Consultancy/Innovation & Strategy Contract Length - 4 months About Us We are a forward-thinking digital consultancy partnering with leading organisations to shape future-ready strategies, experiences, and platforms. Our clients span … sectors from enterprise technology to banking. We combine user-centred design, business insight, and emerging tech to deliver impactful and sustainable solutions. Role Overview We are looking for a User Researcher/Service Designer to join our growing strategy and innovation team on a 4 month project. This … hybrid role is central to shaping human-centred, future-focused service experiences across enterprise and technology contexts. You’ll work on strategic engagements that require deep discovery, stakeholder co-creation, and service blueprinting — such as helping R&D teams of global enterprises reimagine their next-gen platforms. Key More ❯

Job Title: Service Designer/User Researcher Location: London/Hybrid Type: Contract or Permanent Industry: Digital Consultancy/Innovation & Strategy Contract Length - 4 months About Us We are a forward-thinking digital consultancy partnering with leading organisations to shape future-ready strategies, experiences, and platforms. Our clients span … sectors from enterprise technology to banking. We combine user-centred design, business insight, and emerging tech to deliver impactful and sustainable solutions. Role Overview We are looking for a User Researcher/Service Designer to join our growing strategy and innovation team on a 4 month project. This … hybrid role is central to shaping human-centred, future-focused service experiences across enterprise and technology contexts. You’ll work on strategic engagements that require deep discovery, stakeholder co-creation, and service blueprinting — such as helping R&D teams of global enterprises reimagine their next-gen platforms. Key More ❯

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … align priorities with business objectives, user needs, and technical feasibility. You’ll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory. Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring … quality assurance. Establish success metrics, such as KPIs and OKRs, to measure impact and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement. Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across More ❯

align priorities with business objectives, user needs, and technical feasibility. You'll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory. Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring … create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed. Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience. Establish success metrics, such as KPIs and OKRs, to measure impact … and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement. Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across all phases of delivery. Build trusted client relationships, acting as a strategic advisor More ❯

days a week office based, 3 days remote) Competitive Salary plus performance related bonus Fantastic opportunity to secure a permanent role as a Service Domain Lead with DCC. DCC requires an experienced Architect to be the Design Lead for DCC to Programmes to drive development, improvement and maintain … own the evolving end to end architecture.The Service Domain Lead role will be centred on the Central Switching Service, supporting its evolution and continuous improvements. What will you be doing? Ownership of a programmes end-to-end architecture, providing technical product ownership, functional leadership to other domain architects … applications, data, infrastructure, security, service) to ensure overall cohesion and architectural consistency. Ensuring all services underpinned by technologies developed to achieve a single vision and a controlled set of integrated designs through a Systems Engineering standard approach. Ownership of key DCC and stakeholder requirements and the resultant DCC Service More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

for the management & governance all media delivery infrastructure for Max, D+, CNN, and other WBD brands globally. You will be involved from the initial design phase of figuring out the right network topology for our clients to the final stages of deploying and setting up hardware, networking, monitoring, alerting … hardware to deployed to the field. This team works the full stack from software, networking, operating system, to the hardware and network gear level. Design, write and deliver software and infrastructure to improve the reliability, scalability, latency, and efficiency of our services. Bring new technology thinking and lead developers … to embrace new tools and innovative solutions to solve business needs. Guide Engineers to design, develop, and test for reliability, and to automate tasks for applications. Solve problems relating to mission-critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯