1 to 25 of 29 Remote Service Designer Jobs in London

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable , DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯

Join to apply for the UX/UI & Service Designer role at NextEnergy Group Join to apply for the UX/UI & Service Designer role at NextEnergy Group Get AI-powered advice on this job and more exclusive features. THE ROLE As a hands on UX/UI & Service Designer, you will design and … test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. THE ROLE As a hands on UX/UI & Service Designer, you will design … and test user centred digital products and supporting services within our new IT function. You will plan and run research, translate insights into intuitive interfaces and end to end service journeys, and collaborate closely with engineers and product owners to ship high quality solutions. Key Responsibilities User Research & Testing Plan, conduct and analyse qualitative and quantitative studies (interviews, usability More ❯

SERVICE DESIGNER - eDV CLEARED Service Designer £50,000 - £75,000 + Package Cheltenham office Hybrid work (2 days per week WFH) Must hold enhanced DV Clearance OVERVIEW: As a DV Cleared Service Designer working in the National Security sector, you will lookat the end-to-end experience of a service, considering both front … stage (user-facing) and back-stage (internal processes) elements. They design holistic solutions that improve the overall service delivery. ESSENTIAL SKILL SET: Experience with journey mapping and service blueprinting tools. Strong facilitation and stakeholder engagement skills. Systems thinking and ability to connect the dots across touch points. Familiarity with design thinking and agile methodologies. KEY RESPONSIBILITIES: Map user … journeys and service blueprints. Identify pain points and opportunities across the service ecosystem. Facilitate workshops and co-design sessions with stakeholders. Prototype and test service concepts and processes. TO BE CONSIDERED: Please either apply through this advert or email me directly via lewis.hayward@searchability.com . For further information, call me on 0117 284 0050/ More ❯

Role: Senior Service Designer Contract Length: 6 months Location: Hybrid/London – 3 days on site per week IR35: Inside Pay Rate to Intermediary: £600 per day Security Clearance: DV requested Spinwell is recruiting for a Senior Service Designer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE SENIOR SERVICE DESIGNER Work … with the Service Design Lead to direct design work for the Service Design Team within the Service Design & Transition Team Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team Line Management responsibilities for the … Service Design Team Help set the direction so that the Service Design Team designs clear, simple and consistent Services that achieve the value that Users desire Concisely document Design decisions and any associated risks Take an active role in the planning of future projects to ensure that Service Design & Transition is considered during the Demand phase Enable More ❯

policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯

policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £55k … + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints More ❯

Service Designer (SC Cleared) 2 Months London (2 Days per week onsite) £525p/d max via Umbrella The successful candidate will hold SC clearance The Service Designer is responsible for shaping end-to-end service experiences that meet user needs and align with business goals. This role works across departments to design, prototype, and … iterate services that are intuitive, efficient, and sustainable. The Service Designer ensures that services are user-centred, technically feasible, and operationally viable. Key Responsibilities: Service Design & Implementation: Lead the design and delivery of services, ensuring they meet user needs and experience standards. Stakeholder Engagement: Collaborate with clients, experience owners, and cross-functional teams to align service design with strategic goals. Research & Insight Gathering: Conduct user research and service mapping to identify pain points and opportunities for improvement. Innovation & Continuous Improvement: Drive innovation initiatives that leverage emerging technologies to enhance service delivery. Feedback Loops: Establish mechanisms for capturing user feedback and iterating service designs accordingly. Governance & Reporting: Track service performance and report More ❯

Social network you want to login/join with: Service Designer Location: Remote Salary: £47,000 to £58,000+ Excellent Benefits Your new company Hays Technology is recruiting a Service Designer on a permanent basis to join a growing public sector organization. You will report to the IT Programme Manager and join during a period of … large-scale transformation. Your new role In this role, you will oversee end-to-end service design projects, identify emerging trends, data-driven improvement opportunities, and end-user needs to shape innovative services that deliver both business impact and end-user value. You will champion user-centric design by conducting workshops to understand end-user behaviors and creating solutions … including product owners, developers, and operations to co-create solutions that balance desirability, operational feasibility, and business viability. What you’ll need to succeed A strong portfolio of IT service design deliverables to showcase your work Experience in working on complex, end-to-end service design initiatives, from research and strategy to implementation Ability to clearly articulate design More ❯

Social network you want to login/join with: Service Designer Consultant (SC Eligible), London Client: Stealth iT Consulting Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 08.05.2025 Expiry Date: 22.06.2025 Job Description: My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen … policy with ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less). They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top-end budget of £55k … + full benefits + fully remote (with ad hoc client site travel). Primary skills and experience required: Must be eligible for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service More ❯

Senior Service Designer Location: Remote - mostly remote with adhoc travel to London Work Pattern: Fixed Term Contract Security Clearance: must hold active SC Clearance The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company … work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Key Responsibilities: Lead on design concepts and service blueprints that help define the customer journey and articulate the vision for end-to-end services. Identify opportunities and analyse user needs and business objectives across highly complex services … with the team, senior stakeholders and users. Collaborate with multidisciplinary teams, effective management of stakeholders and facilitate discussions at a senior level. Rapidly design and test digital prototypes with service users. Drive awareness of service performance through data and influence the implementation of evidence-based improvements. Take the lead in advocating for best practice and inclusive user-centred More ❯

sharing, and inclusion. Access to career development, training, and professional certification pathways. Flexible, hybrid working options with some travel to client sites as needed. Involvement in internal initiatives-from service design thinking groups to practice development and innovation campaigns. What You'll Do Important: Candidates must currently hold active SC (Security Clearance). Unfortunately, we cannot consider applicants without … this due to client requirements. In this role, you'll work end-to-end across the service design lifecycle-mapping journeys, facilitating ideation, creating future-state service concepts, and collaborating with delivery teams to turn insight into action. You'll be expected to: Lead or contribute to the full service design process, from discovery to prototyping and … delivery. Create service blueprints, user journeys, personas, and other design artefacts that communicate complexity clearly. Apply inclusive design and accessibility best practices throughout your work. Collaborate closely with researchers, developers, delivery managers, and stakeholders. Use design thinking to help clients reimagine and transform their services. Stay curious-asking why, challenging assumptions, and identifying improvements using user insight. This is More ❯

Social network you want to login/join with: Senior Service Designer, london (city of london) col-narrow-left Client: Advanced Resource Managers Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Senior Service Designer Location: London/Hybrid Security Clearance: SC Duration: Initial 6-month contract We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high-profile environment. You will help shape and transition critical national services, working as part of a cross-functional … team within a digital and data-driven directorate. Key Responsibilities: Lead service design activities and mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Proven service design expertise with a More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … to build solutions that meet user needs, deliver business impact and benefit society. Key Responsibilities Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders and users Rapidly More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure … and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people need Designing in a user More ❯

being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services … problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you're not entirely sure … and show policy people a new way of working. You're able to evangelise public policy design at all levels of government. An Overview Of The Role As a service designer, you'll be an expert in: Zooming out on the wider context, focus on policy outcomes and zoom in on what people need Designing in a user More ❯

at the speed of life through the unlimited potential of imagination, technology and intelligence.Visit us at: https://www.accenture.com/gb-en/about/accenture-song-index Service Design Analyst Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as … a team that is creating positive impact for our clients and the world through the design of human-centred products and services that deliver meaningful impact. Orientation As a Service Designer, you will define and develop new services and the artefacts necessary to communicate, iterate and launch them. You like making the complex simple and have a strong … vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. Years of Experience 1–2 years of relevant experience in Service Design and participating in all aspects of an end-to-end Requirements Personal Lead, lean in, be creative, and have a passion for design. Believe strategic thinking should be More ❯

families to large businesses and corporations. This means we’re well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Service Designer (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Months Fixed-Term Contract WORKING PATTERN: Our work style is hybrid, which … involves spending at least two days per week, or 40% of our time in the London office. About this opportunity The Service Designer will be responsible for designing experiences that ensure customers can easily and securely use their banking services while minimising friction and frustration. You’ll be working collaboratively as part of a multi-disciplinary team and … will have the support of design organisations such as the Service Design Community of Practice where you can share learnings, network and much more. Responsibilities Experience Strategy and Vision: Support the Team Design Lead in defining the end-to-end experience strategy for your area. Ensure it aligns with platform goals and customer needs. Stay updated on technology and More ❯

Service Designer (SC Cleared) Consultancy London, £45-55K Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS, Azure, GCP) for free whilst also using these skills … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP, Dental etc. More ❯

POSITION Lead Service Designer (materinity cover) LOCATION Shoreditch, London (Flexible Hybrid) We have recently received an exciting opportunity from a pioneering design, research, and technology studio based in Shoreditch, London. They are looking for a Lead Service Designer to join their team as maternity leave cover for 9 months, with the possibility of extension. The client … and services for the benefit of people, society, and the planet, operates internationally with renowned clients such as IKEA, Yohana, Google, and the NHS. They are seeking a Lead Service Designer who shares their enthusiasm for collective achievement, collaboration, and creative problem-solving. Responsibilities: Hands-on design work, contributing to the design of apps, tools, websites, and interactive … experiences. Integrating data and AI into design concepts within a service and brand context. Mapping and blueprinting, service design, and connecting various pieces of research and client knowledge for product or service development. Providing a critical voice in ideation, pushing concepts forward to align with client strategies and business goals. Client management and translation, presenting ideas effectively More ❯

Service Designer London £59,000 - £69,000 + benefits Flexible working (3 days in the office per week) Our client We're growing a new Service Design team within a global consumer organisation. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both compelling and competitive … is to help craft something new from the discovery phase, working on services that have impact on millions of users across the globe. Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. As Service Designer, you will: Support the end … end design of services to ensure a compelling and seamless user experience. Research, conceive, sketch, and user-test experiences, facilitating the product vision under guidance of the Senior Manager, Service Design. Theorise original ideas, bringing simplicity and a seamless user experience to complex designs. Use digital mock-ups to develop intuitive customer journeys for connected services, collaborating closely with More ❯

Social network you want to login/join with: Please note - This role will require regular travel to Cardiff (non negotiable) Role: Service Designer Salary: Up to £65,000 + Share Scheme Location: South Wales HQ – Hybrid Model – 2 days p/w on site You’ll be joining a leading Financial Services business, helping shape their customer … E2E Design Consultant, ensuring that Design Thinking and CX is at the core of all current and future developments. Experience Required: Experience in working on complex, end-to-end service design initiatives, from research and strategy to implementation. Skilled in ethnographic and immersive research, synthesizing findings into actionable strategies that address customer needs and uncover business opportunities. Strong experience … designing, executing, and evaluating prototypes and experiments, measuring success through data and insights. Ability to consider and optimise the full customer journey, creating cohesive, user-centred service ecosystems. Able to clearly articulate design concepts, strategies, and decisions to diverse audiences, including senior stakeholders. Comfortable navigating ambiguity, adapting to changing priorities, and finding creative solutions to complex challenges. You are More ❯

a team that is creating positive impact for our clients and the world through the design of human-centred products and services that deliver meaningful impact. Orientation As a Service Designer, you will define and develop new services and the artefacts necessary to communicate, iterate and launch them. You like making the complex simple and have a strong … vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. Years of Experience 2-3 years of relevant experience in Service Design and participating in all aspects of an end-to-end design process (e.g. shaping, designing, testing, refining, launching). Requirements Personal Lead, lean in, be creative, and have … design researchers to uncover, define and communicate user needs, pain points, values and behaviours that drive experience opportunities and design recommendations. Support in defining north star visions and strategic service and value propositions that deliver against our client's business strategy. Understand, analyse and map complex journeys and processes. Support the design and definition of service concepts, blueprints More ❯