2 of 2 Remote Service Management Analyst Jobs in London

Join to apply for the Service Management Analyst role at Penguin Random House UK Continue with Google Continue with Google Join to apply for the Service Management Analyst role at Penguin Random House UK Are you passionate about optimising service delivery and enhancing operational efficiency? We are seeking a dedicated and detail-oriented … Service Management Analyst to join our dynamic Service Management team. The ideal candidate will have hands-on experience in ServiceNow development and a robust understanding of all Service Management processes, with a particular focus on Asset and Configuration Management. In this role, you will support our wider Service Management and Technology … teams, ensuring the effective use of ServiceNow to elevate our service delivery standards and drive operational excellence. About our Technology function: At Penguin Random House, our Technology team is the powerhouse of innovation and efficiency, delivering top-notch solutions with flair and finesse. We thrive on flexibility and agility, adapting to ensure our operations run seamlessly. Success is our More ❯

Are you passionate about optimising service delivery and enhancing operational efficiency? We are seeking a dedicated and detail-oriented Service Management Analyst to join our dynamic Service Management team. The ideal candidate will have hands-on experience in ServiceNow development and a robust understanding of all Service Management processes, with a particular … focus on Asset and Configuration Management. In this role, you will support our wider Service Management and Technology teams, ensuring the effective use of ServiceNow to elevate our service delivery standards and drive operational excellence. About our Technology function: At Penguin Random House, our Technology team is the powerhouse of innovation and efficiency, delivering top-notch solutions … roles, working hand-in-hand to exceed the expectations of our stakeholders who rely on us to deliver excellence every time. Key responsibilities: Develop, configure, and maintain custom applications, service offerings, catalogue items and flow designer-built workflows, within the ServiceNow platform. Develop, in a phased approach, a robust asset and configuration management process, utilising ServiceNow as the More ❯