1 to 25 of 39 Remote Technical Support Engineer Jobs in London

Join to apply for the Technical Support Engineer role at Diagrid 4 weeks ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at Diagrid Get AI-powered advice on this job and more exclusive features. Who We … at Heptio) Matt Klein (Creator of Envoy, Lyft), Mark Russinovich (CTO, Microsoft Azure), William Morgan (Creator of Linkerd, CEO Buoyant), Seth Vargo (Senior Staff Engineer, Google), Adam Gross (Former CEO, Heroku), Sri Viswanath (Former CTO, Atlassian), Adam Frankl (Dev Marketing Expert, Neo4J & JFrog), and Roopak Venkatakrishnan (Head of platforms … to delivering exceptional solutions powered by open-source technologies. Join us in shaping the future of cloud-native software development. We are seeking a Technical Support Engineer to provide exceptional technical assistance for the open-source Dapr project and support production deployments on Kubernetes. You More ❯

Technical Support Engineer, Trilogy (Remote) - $60,000/year USD Join to apply for the Technical Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy Technical Support Engineer, Trilogy (Remote) - $60,000/year USD Join to apply … for the Technical Support Engineer, Trilogy (Remote) - $60,000/year USD role at Trilogy Get AI-powered advice on this job and more exclusive features. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range $30.00/hr - $30.00/hr Are you ready to redefine what technical support means? At Trilogy, we're not just solving problems; we're transforming the way support works through cutting-edge AI innovation. If you're a proactive problem More ❯

a real difference - and we do it with openness, inclusion, and a passion for improvement. RDG is a collaborative, forward-thinking organisation where your technical expertise will help shape the future of smart ticketing across the country. About The Role This is a hands-on leadership role that's … central to supporting smart ticketing technologies across the UK rail network. As Principal Technical Support Engineer, you'll lead day-to-day technical support for our national ticketing infrastructure, while also managing a small team and driving operational improvement. Whether resolving a live issue that … s affecting smartcard users or leading the implementation of a new technical initiative, this role is varied, high-impact, and rewarding. You'll be the technical authority on issues that matter to customers and suppliers - and work closely with analysts, engineers, project managers, and service teams to ensure More ❯

Join to apply for the Technical Support Engineer role at Tecton Join to apply for the Technical Support Engineer role at Tecton At Tecton, we solve the complex data problems in production machine learning. Tecton’s feature platform makes it simple to activate data … of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Meta, Airbnb, Lyft, and Twitter. As a Technical Support Engineer at Tecton, you will be a cornerstone of customer success, delivering expert technical assistance and troubleshooting for Tecton's … machine learning operations (MLOps) platform. Your role involves swiftly resolving client issues through deep product knowledge, technical proficiency, and clear communication, while also proactively monitoring platform performance and collaborating on enhancements. Furthermore, you will empower users by creating valuable knowledge base content and training materials, ultimately ensuring exceptional customer More ❯

Join to apply for the Technical Support Engineer, UK role at LucidLink Join to apply for the Technical Support Engineer, UK role at LucidLink Get AI-powered advice on this job and more exclusive features. Company Overview LucidLink is a fast-growing startup on … s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria … full health coverage, you’ll feel supported both professionally and personally while enjoying a strong work-life balance. The Job Joining LucidLink as a Technical Support Engineer you will be responsible for ensuring that all in-bound support requests are promptly answered, triaged, and internally escalated More ❯

Social network you want to login/join with: Civil Technical Support Engineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Job Role … Civil Technical Support Engineer Working Pattern: Home based with travel South of England, 2 or 3 days WFH Job Reward: £48,000 to £53,000 Band, plus Car, Package and Bonus Job Type: Permanent Department: Civil Design and Engineering Support Team This role is a mix … of technical engineering, design consultation, and customer engagement Are you a people person? Do you like the freedom and responsibility of managing your own workload? Like to be client facing? Do you want to develop as a true civil subject matter expert? Are you a natural networker that enjoys More ❯

Principal Technical Support Engineer Contract: Permanent Location: London - Hybrid Salary: £39,888 - £60,260 Annual Leave: 30 Days + Excellent Benefits Closing Date: 30th May 2025 Be Part of the Future of Rail The railway in Britain is undergoing its most significant transformation in a generation - and … a real difference - and we do it with openness, inclusion, and a passion for improvement. RDG is a collaborative, forward-thinking organisation where your technical expertise will help shape the future of smart ticketing across the country. About the Role This is a hands-on leadership role that's … central to supporting smart ticketing technologies across the UK rail network. As Principal Technical Support Engineer, you'll lead day-to-day technical support for our national ticketing infrastructure, while also managing a small team and driving operational improvement. Whether resolving a live issue that More ❯

and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer … feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve More ❯

Technical Support Engineer - Transform Your IT Career! 6 Month Fixed-Term Contract | London | Hybrid Working Ready to Power Innovation at a Leading Consultancy Company Join our prestigious consulting company and become the technology hero our brilliant minds depend on! We re seeking a dynamic Technical Support Engineer to join our London team and make a real impact across our EMEA operations. About Our Prestigious Consulting Company We re not just another consultancy - we re global game-changers! For over 45 years, we ve been at the forefront of economic advisory services, working with the … an equal opportunities employer, celebrating diverse perspectives that elevate our work to the highest standards. The Role That Will Energise Your Career As our Technical Support Engineer, you'll be the tech wizard behind our success! you'll serve as the go-to IT expert, ensuring our More ❯

step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As a Technical Support Engineer the successful candidate will be working as part of the DX Technical SupportHaematology helpdesk team covering their full range … of products. Through the technical call clarification process, they aim to achieve and maintain a high level of customer satisfaction for Siemens Healthineers products, thereby ensuring continued profitable growth of the Healthcare business. This role requires the individual to demonstrate the ability to analyse, remotely troubleshoot, repair, maintain and … support clinically the full range of Haematology equipment in the UK. Additionally, they must be able to communicate clearly and effectively at all levels and address customer support issues promptly and professionally. As part of a small product technical support team the candidate will be responsible More ❯

delighting customers and promoting growth and innovation - we want you on our team! The Role Bottomline is looking for a Data Warehouse/DevOps Technical Support Engineer to grow with useither remotely or in a Hybrid work environment out of our Theale, UK office! We are a … company dedicated to harnessing the power of data to drive strategic insights and enhance business performance. We are looking for a skilled Data Warehouse Technical Support Engineer to join our team and support our data infrastructure. Position Overview: We are seeking a proactive and technically skilled … DevOps/Technical Support Engineer to join our Data Engineering & Analytics team. This role is critical in ensuring the reliable delivery, scalability, and operational excellence of our Enterprise Data Warehouse (EDW) platforms, data ingestion pipelines, and reporting solutions. You will work closely with Data Engineers, Architects, and More ❯

Robotics Technical Support Engineer, Amazon Robotics Technical Support (ARTS) Job ID: 2914901 | Amazon Development Centre (London) Limited - C26 Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the … forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing its Technical Support Engineering team in London, and we’re looking for talented engineers to join us. Our team brings together deep technical expertise, a passion for problem-solving, and a commitment to … operational excellence—keeping over one million Amazon Robotics systems running 24/7. New to robotics? No problem! We value your strong technical expertise in other domains and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can drive innovation and More ❯

teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to know about the Dataiku Support Team At Dataiku, the Support organization is a fully remote team focused on enabling our customers and helping them work through any technical … countries and across 3 major continents. Our focus is to take our growth to the next stage by building out an enterprise-grade global support function. How you'll make an impact We are looking for an experienced technical support engineer who is comfortable working in … a complex and dynamic environment and who can help contribute to the growth of our global support function as we continue to scale up our operations. As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical More ❯

teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. What to know about the Dataiku Support Team At Dataiku, the Support organization is a fully remote team focused on enabling our customers and helping them work through any technical … countries and across 3 major continents. Our focus is to take our growth to the next stage by building out an enterprise-grade global support function. How you’ll make an impact We are looking for an experienced technical support engineer who is comfortable working in … a complex and dynamic environment and who can help contribute to the growth of our global support function as we continue to scale up our operations. As a Technical Support Engineer, you will help our EMEA and global customers solve their wide range of technical More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, United Kingdom Client: Hawksworth Location: Remote, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 6 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company … a highly reputable software company, used by organizations including NASA. The list of clients and achievements speaks for itself. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Utilize your technical skills: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting If More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, London Client: Hawksworth Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 9 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global … Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support … day: Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical requirements include: 5+ years in tech support Hands-on experience with PHP technologies Linux and Windows server experience Basic networking and shell scripting More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, South West London Client: Hawksworth Location: South West London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP … Our client is a highly reputable software company, with clients including NASA. The list of their achievements is impressive. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for … Daily responsibilities include: Representing our client as the first point of contact Assisting customers with PHP expertise Diagnosing and troubleshooting performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, London (City of London) Client: Hawksworth Location: London (City of London), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer … is a highly reputable software company, with clients including NASA. The list of their clients and projects is impressive! We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support … like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking and shell scripting More ❯

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company This range is provided by Hawksworth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Hawksworth Position … Technical Support Engineer (IBM iSeries or AS/400) - Global Software company Company: Global Software company - DevOps/version control/Security Fully remote Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments? Our client is one of the most impressive … software companies, with clients including NASA, Electronic Arts, Samsung, and Tesla. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact Help customers More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you have a full UK driving license … I f you answered yes, then we may have the role for you! An opportunity his arisen for a 2nd Line Technical Support Engineer, working in our IT team based in Uxbridge. The Technical Engineer is responsible for accepting escalations to existing Incidents and Changes … and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT systems including remote working More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, south west london col-narrow-left Client: Action1 Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 … and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer More ❯

Social network you want to login/join with: Technical Support Engineer - PART TIME Whitehall Resources are currently looking for a Senior Support Engineer on a remote basis working 0-20 Hours per Week. *** OUTSIDE IR35 *** Our client are seeking a Technical Support Engineer with deep experience across IBM’s database, data management, data warehouse, middleware, integration, system management, and development products to join our contingent workforce. Our on-demand engineers are called upon during high caseload periods and/or when their specialised skills are required to service client support requests. The role is to provide exceptional remote-based support for mission-critical systems utilising IBM’s enterprise technology solutions, as part of their global customer support team. The position has the responsibility for researching, troubleshooting issues, support of architectural & performance related improvements, and fault corrections More ❯

Social network you want to login/join with: Customer Technical Support Engineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: This is … of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product … a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. More ❯

you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Technical Support Engineer: Responsible for supporting customers as they … judgment in communication with customers during configuration and troubleshooting processes. What You’ll Do Manage customer communication and expectations. Provide phone, email and chat Support to assigned accounts. Provide troubleshooting and debugging of customer problems. Act as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition … product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly. Escalate critical issues and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You’ll Bring Bachelor’s degree preferred in More ❯

helped 800 companies-including Netflix, Airbnb and Block-resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster. We're a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M … from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies. The Team The technical support team is usually the first line of communication between incident.io and our customers. We're part of Product Development, and we're … the best possible experience with our Product. It's typical for us to jump on customer calls if needed, discuss best approaches, and provide support when a bug sneaks in. We also collaborate with Product and Engineering, being an essential part of delivering the best possible product. What you More ❯