OneDrive and Teams Directory Management 10, 11 Operating System Support OS and Apple Mac support experience Office Suite Technologies such as DATTO, Acronis and
thin client support Desirable Certifications: Microsoft 365 Fundamentals Certification Microsoft Azure Fundamentals Certification Microsoft Security Fundamentals Certification Person Skills Highly Motivated Can do attitude … Attention to detail Excellent communication Proven
client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette Main Tasks and Responsibilities Provide a professional and customer-focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of … or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members. You will be required to attend our
client sites to provide IT Support as directed by your Line Manager. Benefits 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm
more »
