1 to 25 of 128 Remote/Hybrid User Research Jobs in London

Zaizi is looking for a User Researcher (SFIA4) to work in a delivery-focused, agile environment, supporting government clients across Public Safety. You'll play a key role in helping multidisciplinary teams develop a deep understanding of users, ensuring services are designed around real user needs and evidence … rather than assumptions. Working across end-to-end services, you'll plan, lead and deliver user research activities that uncover user needs, behaviours, motivations and pain points. You'll help teams make informed decisions by translating research findings into actionable insights that influence product direction, service ...

building a community of designers and researchers to support the public sector growing demand for a design‐led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people’s lives, services, organisations, and outcomes … public sector. They do this by ensuring that teams take a user‐centred, evidence‐based approach to service design and delivery. We are now seeking a Lead User Researcher to join our team, to be part of a consulting delivery team helping a client with digital services ...

User Researcher Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply … significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Your role We are looking for an experienced User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user. You will have experience ...

this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector Build user-centred practices in new teams Align user research activities with wider plans to inform a service proposition Carry out user research and supervise and develop other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users.You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have ...

User Researcher 6-month contract Remote Working Outside IR35 Market Rates (c£425 per day) The Opportunity: ISR Recruitment is supporting an IT consultancy working with a confidential UK central government agency to appoint an experienced User Researcher for an initial 6-month contract to support the development … enhancement for a specific healthcare product, conducting user research and testing to understand user needs, validate the product experience and identify opportunities for improvement. Skills and Experience: We are looking for an experienced User Researcher with a proven track record of working within digital or technology ...

Cleared User Researcher £380 per day | Inside IR35 | 6 Months | Active SC Clearance Essential | Hybrid - 2 Days per Week in Telford with Occasional Travel to Stratford and London We're seeking an experienced SC Cleared User Researcher to join a major government data and analytics programme focused … developing advanced investigative and analytical capabilities. You'll play a key role in understanding user needs, shaping service design decisions, and ensuring products deliver genuine value to operational users. Working within a multidisciplinary agile environment, you'll support the Discovery and Alpha phases of a high-profile programme, helping ...

including contact centre, as well as digital services. We're looking for an exceptional hands-on Lead Product Researcher to establish and lead our research function from the ground up. This is our first hire in this area, and the role encompasses responsibility for all our research … discovery, to integrate evidence-based decision-making tightly into how we design, build, and evolve our products. The successful candidate will be responsible for user research, competitor research, market research and industry research. This role will suit a confident, inquisitive, and highly organised individual contributor ...

Senior User Researcher | Government/Public Sector Day Rate: £600-£650 per day IR35: Inside IR35 Contract: Until 31 March 2027 Location: London, Bristol or Manchester, predominantly remote Clearance: BPSS The Role We are looking for an experienced Senior User Researcher to join a Government client working … high-profile transformation programme. You will lead user research activities, build upon an existing evidence base and work closely with policy teams and senior stakeholders to understand user needs and improve how services and processes are designed and delivered. While the wider programme has links ...

Researcher to help us deeply understand our users and inform product decisions with data-driven insights. You will plan and conduct user research studies, synthesize findings, and work closely with product and design teams to create user-centered experiences. UX Researcher Responsibilities Plan and conduct qualitative research studies including user interviews, usability testing, and field studies Design and execute quantitative research using surveys, A/B tests, and analytics Synthesize research findings into actionable insights and compelling presentations Present findings to cross-functional teams and influence product roadmap decisions Develop and maintain research ...

leading Consultancy is looking for a talented User Researcher to join a collaborative team of strategists, designers, researchers and technologists. This is a great opportunity to work on meaningful digital products and services across a range of sectors, helping organisations better understand their users and create experiences that genuinely … meet their needs. Salary: Up to £70k Location: London (Hybrid) You’ll play an important role in shaping products and services through research, working on projects ranging from improving customer journeys to transforming essential services used by large and diverse audiences. We’re looking for someone who is confident ...

Role: User Researcher Location: London/Hybrid Clearances: Internal Background Check (DBS)/Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely … with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. ...

inflation gap which eats their income unknowingly. Role Purpose We are seeking a talented UI/UX Designer to own the end-to-end user experience of the Ecofamilies digital platform. In this role, you will champion the user, turning complex platform dynamics—such as multi-vendor checkout … managers and engineers to build a seamless responsive web and mobile layout that drives growth and brand loyalty. What You'll Do Key Responsibilities User Research & Synthesis: Conduct continuous user research, usability testing, and data analysis to uncover insights and translate them into actionable UX improvements. ...

design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. What will I be doing? Skilfully craft the end-to-end user experience, bringing together a cohesive journey … step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen Bring designs to life with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/Adobe XD Balance ...

latest language model on professional document, spreadsheet, and slide deck tasks. We're looking for consumer insights managers with 4+ years in customer or user research, feedback synthesis, or product discovery to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: moderated usability … test findings decks, customer interview synthesis and thematic coding summaries, survey instrument design and analysis writeups, discussion guides and screener criteria for research studies, research repository tagging and insight briefs, and journey map documents translating findings into product recommendations. Compensation: $70/hour Commitment: Flexible, 5-20 hours ...

experienced UX Researcher to strengthen customer insight and help shape future products. The Role You will plan and deliver qualitative and quantitative research across the product lifecycle, working closely with Product Managers, Designers and Data teams. Your research will uncover user behaviours, needs and pain points … turn them into clear recommendations for product teams. Key Responsibilities Plan and conduct user interviews, usability testing and discovery research. Select appropriate qualitative and quantitative research methods. Work with Product and Design teams to identify research priorities. Recruit and manage research participants where required. Analyse findings ...

Cleared User Researcher £570 per day | Inside IR35 | 6 Months + Extensions | London Hybrid We are seeking an experienced SC Cleared User Researcher to support the delivery of a major government digital transformation programme. This is an excellent opportunity to join a multidisciplinary team working on high-impact … public services, helping to shape products and services that meet genuine user needs while adhering to GDS standards and best practice . This role is ideally suited to a researcher with strong experience operating within agile delivery environments, who is comfortable influencing stakeholders and translating user insights into ...

User Researcher (SC Cleared) Predominantly Remote Up to £450 per day (Outside IR35) Initial 3-Month Contract | Extensions Highly Likely Active SC Clearance Essential We are currently seeking an experienced User Researcher with active SC clearance to join a high-profile government digital programme. This is an excellent … opportunity to work on meaningful, user-centred services within a collaborative agile environment, helping to shape and improve digital experiences used by thousands of citizens. The successful candidate will bring strong experience delivering user research within Central Government or Defence environments, alongside a thorough understanding of Government ...

/d Inside IR35 Start: ASAP We are looking for an experienced UX Researcher to join a design-led team, supporting user-centred products and services for a major organisation. The role will work closely with designers, product teams and senior stakeholders , using research and evidence to shape … design decisions, product direction and customer experiences. Key Responsibilities as a UX Researcher Deliver end-to-end user research across multiple initiatives, managing priorities and delivering efficiently. Plan and conduct moderated and unmoderated usability testing , alongside qualitative and quantitative research. Work closely with design teams , ensuring research ...

Senior User Researcher (SC Cleared) £450 per day | Outside IR35 | Remote with occasional travel | Active SC Clearance Required We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal … someone who thrives on ownership, works proactively with minimal direction, and can confidently shape and drive user research activities across complex programmes. You'll be joining a collaborative environment where pragmatism is valued. We need someone who understands when a rapid evidence-based approach is appropriate and when ...

User Researcher (GDS/UCD) £447.50 per day | Inside IR35 | 6-Month Contract | Remote with Quarterly Travel to Leeds | BPSS Eligible We are looking for an experienced User Researcher to join a multidisciplinary team delivering user-centred digital services. This role is ideal for someone with strong … User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision-making throughout the delivery lifecycle. ...

ways of working - this may mean occasionally leading small teams of content designers on a larger project or programme of work Using analytics, data, user feedback and user research to identify user needs Writing and mapping user journeys to inform content strategy and design decisions … based on data and user needs Supporting the development of content design strategies and governance (such as processes or ways of working) Creating and editing content in line with style guides and using plain English Upskilling client teams and the wider TPXimpact design community through training, pair writing ...

Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.You will champion inclusive design practices throughout our project lifecycles, ensuring … solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables.Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public ...

ROLE Biglight's Experience Designers help organisations solve complex customer and business challenges through research, strategy and design. From shaping journeys and defining product experiences to creating wireframes, prototypes and service concepts, we turn insight into solutions that deliver measurable impact. Our Experience Design team brings together UX, research … brands. As a Senior Experience Designer, you'll play a key role in translating customer insight into products, services and experiences. You'll lead research and design activities, own significant workstreams, facilitate workshops and work directly with clients to shape decisions and drive progress. Using user‐centred design ...

Designer with experience in the online gaming and sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design engaging digital experiences that delight users and drive business success. This is an exciting opportunity to join a collaborative … forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used by a large and growing customer base. Key Responsibilities Lead UX design initiatives ...

supporting transformative change across UKTV and contributing to UKTV’s long-term profitability. We are focused on delivering functionality that provides key business and user value. In addition to delivering change on time and within budget, the team also support the business to define, prioritise and deliver key strategic … experiences that help millions of viewers discover and enjoy great content on U. You'll be involved throughout the design process, from discovery and user research through to high-fidelity designs and supporting delivery using customer insight, data and creativity to solve real user problems. What ...