1 to 25 of 28 Remote/Hybrid User Research Jobs in London

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum … Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

fidelity experiments, to functioning MVPs that help us validate big assumptions fast. This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders. Here … early-stage ventures, co-creating new propositions with product, engineering, commercial, and subject-matter experts Wear many hats - One day you're running user research, the next you're mapping a customer journey, the next you're helping shape the team's pitch deck Champion the user ...

Title: Senior User Researcher (Contract) - Public Sector/Digital Services Contract Length: November Location: London (Hybrid ) Clearance Required: BPSS Overview We are supporting a major UK public sector organisation undertaking large-scale digital transformation across citizen-facing services. They are seeking an experienced Senior User Researcher to join … multidisciplinary User-Centred Design (UCD) team, contributing to the delivery of high-quality, accessible digital services aligned to GDS standards . This role will focus on Discovery and Alpha phases , helping shape services that meet the needs of the UK public while supporting evidence-based decision-making across product ...

digital products from the ground up while also influencing the evolution of an established product portfolio. You’ll work at the intersection of user experience, innovation, and complex data challenges - transforming ideas into intuitive, scalable, and user-focused product experiences. The Role As a Product Designer, you will … responsible for exploring, validating, and scaling new product concepts. You’ll collaborate closely with Product Managers, Product Owners, and Engineering teams to create wireframes, user journeys, prototypes, and design systems that support both greenfield innovation and enhancements to existing platforms. This role combines strategic product thinking with hands ...

User Researcher – Hybrid Working (Public Sector, SC‐Eligible Only) This role sits within a specialist digital consultancy delivering evidence‐based, user‐centred services across the UK public sector. You will lead research that shapes services used by millions, working closely with multidisciplinary teams to ensure decisions … grounded in real user needs. Key Requirements: • Security Clearance eligibility (SC) is essential • Hybrid working, typically 2–3 days per week on client site • Experience conducting research within or alongside public‐sector organisations What You’ll Do: • Plan and conduct qualitative and quantitative research across discovery, alpha ...

impact product experiences used by thousands of customers. ✨ The Role You’ll work closely with Product and Engineering to shape the end-to-end user experience across a modern B2B platform, balancing customer needs with commercial impact. Lead discovery, user research, and usability testing to uncover customer … Engineers in an agile environment Contribute to and evolve scalable design systems across web products Use data, feedback, and experimentation to continuously improve the user experience 🎨 What They’re Looking For You've built and shipped products for B2B/SaaS companies Strong product thinking and experience solving complex ...

Product Design Lead. You'll play a pivotal role in shaping our digital experiences, ensuring every design decision is informed by rich, user-centred insights. This role is perfect for a midweight to senior researcher who thrives in fast-moving, start-up-like environments. We're looking for someone … self-motivated, hands-on and adaptable, with the ability to turn user research into actionable insights that directly influence product design and strategy. Experience in utilities or service-based sectors is a plus, but your agility, curiosity and ability to work across teams are what will make ...

opportunity to set the bar for great design inside a small team. You will own end-to-end experiences across three key user groups: Makers fulfilling and managing orders. Employers managing accounts, budgets, and teams. Employees discovering and ordering great food. Your work will directly influence how each … with our platform, and ultimately how well we can scale. What you'll do Lead product design strategy and execution across complex, multi-sided user journeys. Partner closely with product and engineering to shape requirements, define flows, and advocate for user-cantered decision-making. Conduct lean user ...

Seeking a lead User Experience Consultant & Researcher to drive a high-profile Public Sector Defence project. You will bridge the gap between senior MOD stakeholders and technical developers to deliver a mission-critical application. The Details Rate: £700 - £725 per day (Inside IR35) Clearance: Active MOD SC Required … Preferred) Location: Hybrid (Remote with 4-5 days/month in London/South) Nationality: UK Nationals Only The Role Lead user research via interviews and workshops with senior military and civilian stakeholders. Translate complex personas and user journeys into high-fidelity wireframes and prototypes using Figma ...

. Location – Liverpool or London, hybrid homeworking (minimum 6 days a month in office) Are you passionate about optimising websites and enhancing user engagement? We’re looking for a Website and Digital Content Manager to play a pivotal role in improving the Royal College of Physicians’ online presence. Working … within the Communications, Policy and Research directorate, you’ll lead on content management, maintenance and analytics for our website—ensuring it effectively represents our brand, engages our audiences and meets organisational objectives. Purpose and scope Key responsibilities Create and publish high-quality, user-focused digital content aligned ...

objectives, focusing on the technical aspects of product development. They work closely with engineering teams to define product roadmaps, prioritize features based on market research and customer needs, and ensure the successful delivery of technical products and services. In doing so, they manage the product vision, identify and mitigate … Manager/Technical Product Manager with a strong bias for action and measurable outcomes, who combines deep expertise in AI technologies, edge computing, and user-centric design with the drive to innovate in the emerging space of local and distributed AI. This is a great opportunity for an experienced ...

objectives, focusing on the technical aspects of product development. They work closely with engineering teams to define product roadmaps, prioritize features based on market research and customer needs, and ensure the successful delivery of technical products and services. In doing so, they manage the product vision, identify and mitigate … Manager/Technical Product Manager with a strong bias for action and measurable outcomes, who combines deep expertise in AI technologies, edge computing, and user-centric design with the drive to innovate in the emerging space of local and distributed AI. This is a great opportunity for an experienced ...

problem space, especially where access to users is limited or environments are regulated A designer who leans heavily into UX (around 70%) - comfortable leading research, shaping journeys and defining problems, but who also has the UI maturity to bring elegant, structured interfaces to life Someone who wants influence without … Designing end-to-end product experiences within SaaS or enterprise platforms - especially where workflows are layered, data-heavy or operationally complex Running thoughtful user research from discovery through synthesis and translating insights into structured, testable solutions Crafting journeys, flows, wireframes and high-fidelity prototypes in Figma, knowing when ...

your squad. You will lead design approach for complex problem spaces, owning decisions from discovery through to implementation and ensuring solutions are grounded in user insight, technical feasibility and business priority while remaining consistent with other digital journeys. Tell me more, tell me more... Our client is currently looking … must haves: Experience in a transformational digital environment and telecoms experience. Strong strategic thinking with a proven ability to connect design decisions to user needs, product strategy and business objectives. Expert knowledge of end-to-end UX design processes. Proficiency with Figma, prototyping tools, Adobe CC and scalable design. ...

everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government … engagement. In this role, you'll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right ...

fast-paced eCommerce environment. This is a hands-on role where you’ll design and run A/B tests , using data and user insight to inform product decisions and drive measurable improvements to performance. What You’ll Be Doing Design and execute A/B and multivariate tests … tests Partner with data/BI teams to monitor KPIs and uncover insights Analyse results and present clear, actionable recommendations Work with design and user research to inform hypotheses with user insight Manage and prioritise the experimentation roadmap What We’re Looking For Experience in a Product ...

teams, project stakeholders and multidisciplinary specialists. You will guide and coordinate service design activity for the project and may manage or matrix-manage other user-centred design professionals, depending on project needs. You will be working through the entire design and delivery process, from framing problems, understanding, and visualising … their implementation. Principal Accountabilities Lead service design for the special project , defining the design approach, methods and priorities, and ensuring alignment with project goals, user needs and policy intent. Coordinate and guide UCD disciplines (e.g., service design, user research, content design, interaction design, business analysis) working ...

Responsibilities Product & Design Strategy Partner with Product, Engineering, and domain experts to define direction Translate complex workflows into clear experiences Run discovery and user research Design with a focus on outcomes AI Product Design Design interfaces for AI document extraction and analysis Prioritise clarity, trust, and explainability Help ...

Analyst/AI Product Owner will: Lead AI & automation projects from start to finish, turning manual tasks into efficient processes Analyse performance data and user research to see where AI can add value in business departments to build or buy AI and automation solutions i.e. building ...

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been ...