/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 … and productivity. Partner with cross-functional teams to develop and implement strategic solutions . Perform other duties and responsibilities as required. Required Qualifications Strong knowledge and experience supporting: Windows10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Actus Search
/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 … and productivity. Partner with cross-functional teams to develop and implement strategic solutions . Perform other duties and responsibilities as required. Required Qualifications Strong knowledge and experience supporting: Windows10 , Windows Server 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment More ❯
Central London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring - Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
City of London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring: Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring: Strong knowledge of on-premises and cloud infrastructure including Windows Server, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure alerts whilst minimising user More ❯
Central London, London, England, United Kingdom Hybrid/Remote Options
Reed
help maintain a high standard of service across the IT infrastructure. Key Responsibilities Resolve Service Desk tickets within SLA targets, ensuring excellent customer service. Provide expert support for Windows10/11 , Office 365 , and a range of desktop and mobile applications. Escalate complex issues to internal teams or third-party providers. Create technical documentation and … MS Teams Phones , VPN , MFA , Exchange Email , and more. Participate in out-of-hours support and contribute to ongoing service improvements (1 week out of hours support every 10 weeks) What We’re Looking For Essential: Proven experience in a Service Desk or IT support role. Strong troubleshooting skills in Microsoft environments. Excellent communication and interpersonal skills. Ability More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SME Graduate Employment Ltd
sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Ashdown Group
troubleshoot hardware, software and network issues, escalate technical issues and assist in the maintenance of IT equipment such as laptops and desktops. You will manage software applications, support Windows virtual and physical server management. In order to be suitable for this role you will have experience in supporting Windows10/11 client environments More ❯
tasks using team tools and methods. What You Need Understanding of using management systems (Microsoft Configuration Manager, Group Policy, Intune, JAMF Pro) to configure applications and operating systems (MicrosoftWindows, macOS, iOS and Android). Some knowledge of application packaging and deployment, including device patching across MicrosoftWindows (workstations and servers), macOS, iOS and Android operating … comprise enterprise hardware, and how an organisation's hardware catalogue is constructed to meet the needs of user groups, cyber and information security and IT system administration. MacOS, Windows Operating Systems, Microsoft Configuration Manager, Android, IOS, Group Policy, MDM (specifically Microsoft Intune), Jamf Pro, Systems Administration (including printing), Network fundamentals, Citrix Cloud. About The Team Device Management is … the hardware catalogue contains the right devices to balance value for money, manageability and useability. Device Management also owns Operating Systems - their configuration, deployment and ongoing maintenance, including Windows10, MacOS, iOS and Android. It is further responsible for the packaging, deployment and maintenance of applications to each of these operating systems, and can include both More ❯
South West London, London, United Kingdom Hybrid/Remote Options
Parliamentary Digital Service
tasks using team tools and methods. What You Need Understanding of using management systems (Microsoft Configuration Manager, Group Policy, Intune, JAMF Pro) to configure applications and operating systems (MicrosoftWindows, macOS, iOS and Android). Some knowledge of application packaging and deployment, including device patching across MicrosoftWindows (workstations and servers), macOS, iOS and Android operating … comprise enterprise hardware, and how an organisation's hardware catalogue is constructed to meet the needs of user groups, cyber and information security and IT system administration. MacOS, Windows Operating Systems, Microsoft Configuration Manager, Android, IOS, Group Policy, MDM (specifically Microsoft Intune), Jamf Pro, Systems Administration (including printing), Network fundamentals, Citrix Cloud. About The Team Device Management is … the hardware catalogue contains the right devices to balance value for money, manageability and useability. Device Management also owns Operating Systems - their configuration, deployment and ongoing maintenance, including Windows10, MacOS, iOS and Android. It is further responsible for the packaging, deployment and maintenance of applications to each of these operating systems, and can include both More ❯
and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with … C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell options 21.6% employer pension contribution Private medical insurance and wellbeing initiatives More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Harvey Nash
and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with … C-suite and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (Windows Server 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell options 21.6% employer pension contribution Private medical insurance and wellbeing initiatives More ❯
East London, London, England, United Kingdom Hybrid/Remote Options
Robert Half
enhance service delivery. Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment.* Strong knowledge of Windows10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP).* Familiarity with remote support tools and ticketing systems such as More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
IT services. UX Consultant’s Experience & Skills Required: Background in UX design within ITSM, EUC, or infrastructure programmes. Experience with ServiceNow or comparable IT service platforms. Involvement in Windows and cloud migration projects. Strong knowledge of Microsoft 365 tools and environments. Strategic thinker with practical UX research and delivery skills. Confident working with technical and non-technical stakeholders. … Key Responsibilities: Analyse and optimise internal IT user journeys across multiple touchpoints. Redesign EUC experiences to improve usability and satisfaction. Provide UX input for the ServiceNow implementation and Windows10–11 migration. Contribute to UX strategy supporting infrastructure and cloud initiatives. Collaborate with IT and change teams to embed user-centred principles. Support adoption and communication More ❯
where you will work on a Password Reset Dashboard, this will require you to be an expert in PowerBI and work with the team to provide consultancy on Windows patching process . Your Power BI skills will be utilised to connect data and produce reports to provide stakeholders with project progress and engineers/technical staff with detailed … data on user and device status to focus remediation and scheduling activities. Skill set:- Demonstrable Technical Data Analysis skills PowerBI - to super user level Windows10/11 Stakeholder Management Experience using InTune would be ideal Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. More ❯
City, London, United Kingdom Hybrid/Remote Options
VIQU IT
cloud platforms (e.g., AWS, Azure) Strong analytical and troubleshooting skills Excellent communication and documentation abilities Key Responsibilities of the Infrastructure Engineer: Build, configure, and manage Wintel Server environments (Windows 7, 10, Server 2003, 2008R2, 2012, 2016, 2019) Deploy and Support scalable Nutanix infrastructure solutions Manage and optimize VMware virtual environments Implement and maintain NSX-T network More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
cloud platforms (e.g., AWS, Azure) Strong analytical and troubleshooting skills Excellent communication and documentation abilities Key Responsibilities of the Infrastructure Engineer: Build, configure, and manage Wintel Server environments (Windows 7, 10, Server 2003, 2008R2, 2012, 2016, 2019) Deploy and Support scalable Nutanix infrastructure solutions Manage and optimize VMware virtual environments Implement and maintain NSX-T network More ❯
London, Bishopsgate, United Kingdom Hybrid/Remote Options
VIQU IT
cloud platforms (e.g., AWS, Azure) Strong analytical and troubleshooting skills Excellent communication and documentation abilities Key Responsibilities of the Infrastructure Engineer: Build, configure, and manage Wintel Server environments (Windows 7, 10, Server 2003, 2008R2, 2012, 2016, 2019) Deploy and Support scalable Nutanix infrastructure solutions Manage and optimize VMware virtual environments Implement and maintain NSX-T network More ❯