the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows10/11 system administration Demonstrate solid experience and knowledge of More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
IT, users, and vendors while driving high service standards. The role will sit within the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms Configure network protocols and trouble-shoot problems within the network layers Serve as the escalation point for complex incidents and application issues, driving resolution end … and governance Hybrid working (Working from home, office and potential travel involved) The Skills: Previous experience in a similar role supporting over 200+ users Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot VOIP system knowledge Windows imaging … of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions PCI/P2PE - advantageous but not essential Jamf Pro Experience Understanding of Windows servers and AWS NewStore or Similar POS system Key skills: 2 years+ of experience in a similar role supporting over 200+ users Excellent communication skills, with the ability to More ❯
users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London. WORK WITH … opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide … IT/technology Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams Proficient in supporting and troubleshooting Windows10 & 11 and Mac Experienced in Windows Server, including Active Directory Users & Computers, DNS, Event Viewer MFA, Conditional Access, Microsoft Modern Desktop Great interpersonal skills More ❯
London, England, United Kingdom Hybrid / WFH Options
Kurt Geiger
stores internationally. Hybrid working (Working from home, office and potential travel involved) The Skills: Previous experience in a similar role supporting over 200+ users Strong technical skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud and Intune Autopilot VOIP system knowledge Windows imaging … of EPOS technology/PEDs/PDQs/Tills - advantageous if experienced with SaaS POS solutions PCI/P2PE - advantageous but not essential Jamf Pro Experience Understanding of Windows servers and AWS NewStore or Similar POS system Technical Build, configure and install hardware, software and networks for users, stores, and offices Monitor, respond to, and escalate business-affecting More ❯
IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows10, Windows Server OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with … practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as More ❯
London, England, United Kingdom Hybrid / WFH Options
Lancashire Insurance Group
and 2nd Line support to end users and provide a high level of service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow Troubleshoot RDS issues Troubleshooting Outlook, including problems connecting to Exchange/Office 365 Deploy application … responsive and team focused A passion for delivering excellent service and for continuous improvement of services Microsoft active directory knowledge. Knowledge of PowerShell scripting language Knowledge of MicrosoftWindows10, Windows Server 2012/2016/2019, and Microsoft Office Suite O365. An understanding of networking principles as applied to LAN, WAN and VOIP More ❯
Brentford, England, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
maintain existing IT processes and system documentation • Implement desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices • Good working knowledge of Windows10/11 • Active Directory • Good understanding of Microsoft O365 Applications, MS Teams etc. • Good understanding of networking principles, including VPN’s • Windows 2019 (awareness More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DGH Recruitment
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DGH Recruitment
a tech ambassador, promoting high standards of support What You’ll Need Strong customer service mindset with the ability to explain tech to non-technical users Proficiency in MicrosoftWindows10 and Office 365 Experience with key technologies such as: Active Directory, Azure, Exchange Online Networking (DNS, DHCP), Intune, SCCM DMS (iManage Cloud), PMS (Aderant), CRM More ❯
Work is hybrid, involving working from home, the office, and potential travel. Skills and Technical Knowledge Experience supporting over 200 users in a similar role Strong skills in Windows10, Apple OS, Azure AD, AD, Group Policies, Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot Knowledge of VOIP systems, Windows imaging, servers … Cisco Meraki MDM, SDWAN, networking (TCP/IP, DNS, VPNs, VLANs), and mobile device deployment Experience with EPOS technology, SaaS POS solutions, PCI/P2PE, Jamf Pro, Windows servers, AWS, and POS systems like NewStore is advantageous Technical Responsibilities Building, configuring, and installing hardware, software, and networks Monitoring and responding to system events, including outages and security breaches More ❯
IT Applications & Development, or external supplier support. Deputise for the senior IT Support Specialist/Lead during absences. Qualifications & Experience: MS Office 365 Suite (Outlook, Word, Excel, PowerPoint) Windows10 Mobile Devices iOS & Android Active Directory Users & Computers/Azure AD Basic understanding of networks (LAN, WAN, WAP, Cloud, IP) Desirable: Microsoft Exchange Administration Centre MicrosoftMore ❯
Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Kinly’s Global Services
Responsible for providing technical support (remote and desk side), fielding questions from internal end users in an office setting, and troubleshooting technical issues (Tier 1 & 2) related to Windows desktop OS, proprietary software, virtual desktop, mobile OS, printers, and other related IT systems or hardware. Providing technical support, isolating, and resolving hardware and software problems involving applications, operating … support requests to higher-level IT support specialists and experts. Skills and experience: Experience working in a customer service-based environment. Entry-level certifications (O365/Azure/Windows). Background within an ITIL environment (ITIL v4). Great customer service skills. Strong verbal and written communication skills. In-depth knowledge and experience working with Microsoft products including … Windows10, 11/Office 365, Azure, Active Directory. Excellent troubleshooting skills, with the ability to solve complex incidents and provide effective solutions for our end users. Laptop setup knowledge (hardware provisioning). Passion for IT, with an enthusiastic and open-minded approach. If you are selected for interview, and need any reasonable adjustments made for More ❯
London, England, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Ignite Digital Talent Senior IT Support Engineer - Onsite VIP Support | SCCM | Windows | Legal Sector Location: Central London – 100% Onsite, Monday–Friday Overview Are you an experienced IT Support Engineer who thrives in a high-performance, client-facing environment? Do you excel … top-tier stakeholders. Key Responsibilities Deliver white-glove/VIP deskside support to executives, ensuring a seamless, high-touch user experience. Provide in-person 2nd line support for Windows10/11, Microsoft Office 365, and enterprise software. Troubleshoot and resolve complex hardware, software, and network-related issues across laptops, desktops, mobile devices, and peripherals. Perform … with excellent interpersonal and stakeholder management skills. Strong troubleshooting capabilities with knowledge of break-fix, hardware diagnostics, and software support. Hands-on experience with SCCM, Intune, ServiceNow, and Windows OS. Supervisory or previous team leading experience and the ability to act as an escalation point is highly desirable. Experience with Office 365, Office 2016, and standard enterprise collaboration More ❯
seeking an individual with strong technical skills encompassing the design, build, and support of: VMware vSphere, Horizon VDI, and vRealize. Veeam Backup & Replication HPE Server, Storage, and Networking 10 Zig Thin Client and Re-PurpOS SCCM & MDT - Image build/deployment, patching, and application deployments. OpManager Manage Engine Password Manager Windows Server OSes Windows10 & 11 Desktop MS 365 Apps The ideal candidate will possess a solid understanding of CIS & NCSC security best practices, along with expertise in Pen Testing and Vulnerability remediation. Requirements Strong technical skills in VMware, Veeam, HPE, SCCM, and more. Confidence in on-site client support in the financial industry. Effective communication skills. Ability to self More ❯
London, England, United Kingdom Hybrid / WFH Options
Nicoll Curtin Technology
strong troubleshooting skills, and a passion for customer service excellence. What You'll Do Deliver 1st line technical support via phone and self-service portal Troubleshoot issues across Windows, Citrix, Active Directory, Microsoft 365, Teams, and core business apps Manage and own tickets in ServiceNow, ensuring accurate updates and prompt resolution Work closely with Desktop Support and 2nd … What You'll Bring 1+ years in a Service Desk or IT Support role Proven experience with AD, Citrix Workspace, O365, Teams, and remote support tools Familiarity with Windows10, SCCM, and basic networking (TCP/IP, DNS, DHCP) Strong communication and customer service skills ITIL Foundation (or willingness to certify within 12 months) A proactive More ❯
London, England, United Kingdom Hybrid / WFH Options
Ultima
of O365 Qualifications and Experience: Minimum of 3 years’ experience in a 1st/2nd level technical support role ITIL Foundations qualification (preferably V4) Solid experience of troubleshooting Windows10/11 and Microsoft 365 suite Experience in SaaS and Cloud collaboration tools and hosting (including Microsoft 365 & Azure) PowerShell scripting experience Strong problem-solving skills More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Ultima
of O365 Qualifications and Experience: Minimum of 3 years’ experience in a 1st/2nd level technical support role ITIL Foundations qualification (preferably V4) Solid experience of troubleshooting Windows10/11 and Microsoft 365 suite Experience in SaaS and Cloud collaboration tools and hosting (including Microsoft 365 & Azure) PowerShell scripting experience Strong problem-solving skills More ❯
London, England, United Kingdom Hybrid / WFH Options
Tempestvanepartners
securely. You will provide timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end … protocols, software licensing, and compliance standards. What You'll Need Proven experience in a desktop support or IT service desk role in a corporate environment. Strong knowledge of Windows10/11, Microsoft 365, Active Directory, and common enterprise applications. Experience with remote support tools (e.g., SCCM, Intune, or similar). Familiarity with ITIL principles and More ❯
London, England, United Kingdom Hybrid / WFH Options
Tri-County Ambulance Service, Inc
role within a business or IT-related study – (Essential) Experience of working on an IT Service Desk environment within ITIL framework (Desirable) General understanding of current technologies e.g. Windows10, Office 365, Active Directory, Server administrator and POS. Excellent customer service skills Good analytical, problem-solving and communication skills Experience in capturing asset information on user More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Harvey Nash Group
current environments and software policies Ensure Service Level Agreements are met and maintained Deliver high-quality support to the business community Your skills and experience Ideally 3 to 10 years of IT support experience Strong knowledge of desktop environments including Windows 7 and MS Office 2010 Knowledge of Windows10 and Office365 … network architectures Understanding of TCP/IP protocols, cabling, WAN/LAN architecture Knowledge of Avaya IP Telephony and Polycom Video Conferencing Industry-recognized qualifications such as MCSA Windows 7/10, MCSE, MOS Knowledge of Apple Desktop/Laptop/OSX is an advantage ITIL Foundation certification is a plus Ability to work under pressure More ❯
focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee experience Manage Intune … MFA, and compliance policies Keep up to date with new technologies and contribute ideas for improving performance and user satisfaction Requirements: Strong hands on experience with Microsoft Intune, Windows10 and 11, M365, and Active Directory Confident troubleshooting across Teams, SharePoint, Outlook, and Office 365 environments Experience setting up SSO and conditional access using Entra ID More ❯
City of London, London, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee experience Manage Intune … MFA, and compliance policies Keep up to date with new technologies and contribute ideas for improving performance and user satisfaction Requirements: Strong hands on experience with Microsoft Intune, Windows10 and 11, M365, and Active Directory Confident troubleshooting across Teams, SharePoint, Outlook, and Office 365 environments Experience setting up SSO and conditional access using Entra ID More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee experience Manage Intune … MFA, and compliance policies Keep up to date with new technologies and contribute ideas for improving performance and user satisfaction Requirements: Strong hands on experience with Microsoft Intune, Windows10 and 11, M365, and Active Directory Confident troubleshooting across Teams, SharePoint, Outlook, and Office 365 environments Experience setting up SSO and conditional access using Entra ID More ❯