users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network protocols and troubleshoot network layer issues. Serve as the escalation point for complex incidents and application issues, driving resolution end-to-end. Collaborate … governance. Hybrid working (Working from home, office, and potential travel involved). The Skills: Previous experience supporting over 200+ users in a similar role. Strong technical skills in Windows 10, Apple OS, Azure AD, AD, Group Policies, Microsoft/Office 365, Azure Virtual Desktop, Jamf Cloud, and Intune Autopilot. VOIP system knowledge. Windows imaging and deployment … technology/PEDs/PDQs/Tills; experience with SaaS POS solutions is advantageous. PCI/P2PE knowledge is advantageous but not essential. Jamf Pro experience. Understanding of Windows servers and AWS. Experience with NewStore or similar POS systems. Key Skills: 2+ years supporting over 200+ users. Excellent communication skills, capable of translating complex technical issues for non More ❯
for updating Technical Knowledge base with new and amended fixes Adhering to change management process for all supported environments Ensuring Standard Operating Procedures are in place and followed Server infrastructure configuration, security and maintenance. Capacity and performance management Software configuration, updates, deployment and management Security assessment and vulnerability mitigation of hardware and software estate. Hardware installation and configuration … contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience: Essential Active directory Systems & Tools: Microsoft Exchange, WindowsServer (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN More ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
will support 100+ staff members & 100 students. Technical Skills Required: 3rd Line - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. WindowsServer - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN - 2nd Line Support …/Desirable to have Ubiquity or Cisco Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Desirable Experience - Apple MDM solutions - iPads, iPhones. ITIL Framework knowledge. Managing … Yearly Salary Review. Keywords: 3rd Line IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd Line IT Support, MS 365, Office 365 & Windows 11, Windows 10, Active Directory, DNS, DHCP, WindowsServer, Wi-Fi Network Controllers & Switches, Audio & Visual Devices, Wireless A/P, LAN/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot WindowsServer environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud … internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: WindowsServer 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing More ❯
RCAs/RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure Active Directory (Identity, MFA, Conditional Access) Supporting M365 environment Microsoft Active Directory, Exchange, AOVPN, WindowsServer OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP, VPN etc. About the person More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
a key part in maintaining core IT services and supporting business-critical systems across the organisation. Key Responsibilities Manage and maintain on-premises infrastructure , including physical and virtual server environments. Administer and support Active Directory , including Group Policy Objects (GPOs) and OU structures . Oversee the integration and support of 3rd-party applications , working closely with vendors and … control and data protection. Key Skills & Experience Proven experience in an infrastructure-focused IT role. Strong experience with on-premises IT environments , including VMware/Hyper-V and Windows Server. Deep understanding and hands-on experience with Active Directory , including advanced GPO management and AD troubleshooting. Experience with 3rd-party application support and vendor liaison. Good knowledge of … WindowsServer (2016/2019/2022) , DNS, DHCP, and file systems. SolarWinds, Veeam & Citrix experience would be desirable. Solid understanding of networking fundamentals (TCP/IP, subnets, VLANs, firewalls). Experience working with Microsoft 365 and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent More ❯
RBAC, Admin Roles) Microsoft Entra ID Administration (User, Group, Domain Management, Applications) Entra Collaboration Solutions (B2B, B2C) Identity Models: Managed (PHS/PTA) vs Federated Hybrid Identity Solutions Windows Active Directory Services (ADDS, FSMO, GPOs, Replication) Windows Networking (TCP/IP, DNS, DHCP) Microsoft 365 Identity and Access Management Preferred Technical Experience: Competencies and experience with … third-party federation Privileged Identity Management (PIM) SaaS Application Provisioning Microsoft Entra ID authentication libraries such as Azure Active Directory Authentication Library (ADAL), Microsoft Authentication Library (MSAL). Server-side OAuth protocol libraries such OWIN, OpenID Connect or Katana. PowerShell scripting Diagnostic tools (Netmon, Wireshark, Fiddler) Troubleshooting skills in Http and basic Networking traces analysis. Additional Technologies (Nice … to Have) WindowsServer and Client OS Exchange Server, SQL Server Graph API Modern Authentication Protocols (SAML, OAuth) Seamless SSO, ADAL/MSAL libraries Language Requirements Fluent in English (reading, writing, speaking) Experience 5+ years in customer-facing technical support roles Proven experience with Microsoft Entra ID, ADFS, SSO, Identity Protection, Azure More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
work is completed to their satisfaction CANDIDATE REQUIREMENTS Previous experience working on a 1st Line/2nd Line Technical IT Helpdesk supporting users Microsoft Terminal services/RDS MicrosoftWindows 10/11 Microsoft 365 including Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and … of working in a structured ISO27001 environment with specific awareness of Security Incident processes Experience working within a Managed Service Provider (MSP) PTRG monitoring or infrastructure monitoring toolsets WindowsServer Administration BENEFITS Annual Salary up to £32,000 per annum Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Wide range More ❯
Intune Experience with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of WindowsServer , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations More ❯
Infrastructure Engineer to join our collaborative and skilled team supporting a critical MOD site. This is an exciting opportunity to serve as a Subject Matter Expert (SME) in Windows-based enterprise infrastructures. You'll play a central role in the design, deployment, and support of high-security systems that underpin key defence and aerospace operations. Your Impact Take … and other IT teams. Provide expert-level troubleshooting for incidents escalated from 1st and 2nd line support, ensuring consistent and minimal disruption to services. Deploy and integrate secure WindowsServer environments (Active Directory, Group Policy, DNS, DHCP) using industry best practices. Implement and maintain infrastructure security measures such as patching, access controls, and hardening to align … similar lockdown tools. Experience working with high-security MOD systems and secure design principles. Familiarity with security and compliance documentation (e.g. RMADS, SyOPs, NIST frameworks). Core Technologies Microsoft: WindowsServer 2019/2022/2025 Active Directory, Group Policy, DNS, DHCP Exchange Server 2019, SQL Server, SharePoint 2019 VMware: VMware Cloud More ❯
IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, WindowsServer OS, Azure, Intune, and Microsoft 365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with … practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as More ❯
London, Shadwell, United Kingdom Hybrid / WFH Options
VIQU IT
Proven expertise with Azure and Microsoft 365 technologies. Strong understanding of networking and security best practices. Hands-on experience with VLANs, VPNs, firewalls, and switches. Proficient in managing WindowsServer environments, including DNS, DHCP, NPS, and Group Policy. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Proven expertise with Azure and Microsoft 365 technologies. Strong understanding of networking and security best practices. Hands-on experience with VLANs, VPNs, firewalls, and switches. Proficient in managing WindowsServer environments, including DNS, DHCP, NPS, and Group Policy. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
work with cutting-edge technologies , handle complex technical escalations , and be supported in progressing into Cloud Infrastructure or Cyber Security roles . Required Skills: Strong troubleshooting skills in WindowsServer, Microsoft 365, and networking Experience with firewalls, VPNs, and network security Knowledge of virtualization technologies (Hyper-V, VMware) Exposure to cloud platforms (Azure, AWS, or Google More ❯
years' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field. Professional Qualifications are preferred, including: Cloud administration ( Azure, AWS & GCP) Microsoft - WindowsServer, SQL Server VEEAM Backup & Recovery Zerto Connect to your skills and professional experience In-depth knowledge of MicrosoftWindows Operating Systems More ❯
administration. Good understanding of networking fundamentals (firewalls, routing, switching, TCP/IP). Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel WindowsServer (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tate Professional
administration. Good understanding of networking fundamentals (firewalls, routing, switching, TCP/IP). Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel WindowsServer (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lane Clark and Peacock LLP
Alto Firewalls, Meraki Enterprise equipment, physical network infrastructure technologies, cloud network infrastructure technologies Strong Azure and preferably AWS Skills IaC Skills preferably on Terraform and Consul OS Skills (Windows Desktop and, WindowsServer) Automation skills and experience of Cloudflare or similar Experience of managing IP based networks, WAN technologies, virtual server technologies More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Oscar Technology
our growing technical team based in East London. This role offers the chance to work in a dynamic and fast-paced environment, providing high-level support across desktop, server, and cloud infrastructures. Key Responsibilities: Provide 2nd and 3rd line technical support for end-users and clients (desktop, server, and mobile devices). Deliver telephone and remote …/3rd line support role within a Microsoft Azure-focused environment. Strong working knowledge of Microsoft Azure services - storage, identity, security, and related cloud components. Solid understanding of WindowsServer environments , Active Directory , and Microsoft 365 administration. Experience with Cisco networking technologies including firewalls, switches, and VPNs. Familiarity with VoIP systems and telephony troubleshooting. Confident in More ❯
been there, done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking WindowsServer, Active Directory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange … is created and updated to reflect new architecture and processes. What You'll Need: Proven hands-on experience migrating Exchange on-prem to Exchange Online. Strong Wintel background - WindowsServer, AD, DNS, DHCP, Group Policy. PowerShell scripting know-how to automate tasks and streamline deployment. Solid understanding of hybrid Exchange environments and Azure AD Connect. Bonus More ❯
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindowsServer (Apply online only) Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindowsServer 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and More ❯
training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support MicrosoftWindows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium … high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps ?" Administration, Maintenance and Support of existing Citrix XenApps server farm WindowsServer Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching More ❯
understanding of IT architecture concepts (security, availability, recovery, backup, performance, scalability, and monitoring). Expertise in at least two of the following: Compute & Storage (VMware, HyperV, Azure, AWS), WindowsServer (including AD and GPO), Hosted Desktop (Citrix, RDS, Azure Virtual Desktop), or Messaging (Exchange, Exchange Online). Strong analytical skills with the ability to understand systems More ❯
and wide area networks. Experience and knowledge of networking - L2/3 networking and routing Strong experience of operating high availability data centre networks supporting critical workloads on Windows, Linux and SAN including technical refresh of large numbers of devices; Strong experience of monitoring and management tooling including SolarWinds. Have good general knowledge of WindowsServer Environments, (including OS build, AD, DNS, DHCP and GPO) and Linux (RHEL) data centre server infrastructures. Have excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer. Possess excellent written and verbal communication skills. Experience with working within a Defence environment. Other/Clearance Requirements More ❯