2 of 2 Customer Experience Jobs in Loughborough

matching the customers’ needs with their amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.Don’t worry if you’ve never worked in a telephone sales role, with training and ongoing support … able to offer a world class sales experience. Role overview: As part of this role, you’ll be responsible for:• Exploring customer needs and offering suitable products and services from the websites• Effectively pitching the benefits of products and services to customers• Guiding the customer through the sales ...

site. Liaise with internal teams to manage product data, stock availability, and discontinued items. Help optimise product categorisation and website navigation to improve customer experience. Upload and manage SEO-friendly content such as blog posts and landing pages. Collect, analyse, and report on website and campaign performance data using … Comfortable working with data and performance metrics. Excellent attention to detail and organisational ability. Strong written and verbal communication skills. Confident using Microsoft Office; experience with Shopify, Google Analytics, or email marketing tools is an advantage. Eagerness to learn new platforms and digital best practices. Positive, proactive attitude ...