2 of 2 Remote Customer Service Jobs in Loughborough

A Sage 200 Support Consultant (Sage 200, Support, Sicon, Customer Service, Manufacturing) is required by a dynamic, long-established Sage solutions provider with over 40 years in the industry. A leading Sage consultancy and recognised Sage Development Partner, they are one of the largest Sage resellers in the Midlands. With a team of 28 staff and a strong … team culture with strong collaboration and exceptionally low staff turnover. To be considered, you must have: Strong Sage 200 support experience Proven experience supporting Sicon Manufacturing modules A strong customer service ethos and focus on customer success Experience working remotely with support tickets or escalations Excellent communication and troubleshooting skills This is a fully remote role, ideal … to-day you will: Work remotely to manage support tickets, troubleshoot Sage 200 and Sicon Manufacturing issues, liaise with clients to deliver fast and friendly solutions, and help improve customer success outcomes. You'll work closely with developers, consultants, and the support manager to maintain high standards of service in a collaborative and supportive environment. Role Highlights: Fully More ❯

innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your More ❯