Technical Business Analyst
- Location
- Luton, England, United Kingdom
contact centre environment. Enjoy working with a broad range of stakeholders and acting as the bridge between business and technology teams. Have experience gathering requirements, facilitating workshops, creating process maps and writing user stories. Thrive in agile environments and enjoy seeing solutions through from discovery to delivery. … Business Analyst. Strong Salesforce experience is essential, ideally Salesforce Service Cloud within a contact centre or customer service environment. Experience supporting requirements gathering, stakeholder workshops, process mapping and impact assessments. Strong stakeholder management skills with the ability to influence and engage business, operational and technical teams. Experience ...