Technical Support Engineer
Lutterworth, Leicestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JAM Recruitment Ltd
and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related field or equivalent experience Microsoft certifications (e.g., MCP, MCSA, MCSE … preferred UK Driving Licence Be part of an on-call rota of 1 week in every 3 (additional payment provided) Core Competencies: Deadline and pressure management Planning and organisational skills Analytical and creative problem-solving Customer-focused communication Teamwork, mentoring, and relationship building Self-motivated with strong personal drive and initiative Excellent written, verbal, and listening skills More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted: