2 of 2 Cybersecurity Jobs in Macclesfield

join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring … onsite Support continuous improvement of Service Desk technologies and processes Develop and maintain operational procedures, technical documentation, and user guides Monitor and respond to cyber security threats and vulnerabilities Perform routine maintenance, including backups and network/device updates Communicate effectively with internal teams and customers regarding technical issues ...

join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring … onsite Support continuous improvement of Service Desk technologies and processes Develop and maintain operational procedures, technical documentation, and user guides Monitor and respond to cyber security threats and vulnerabilities Perform routine maintenance, including backups and network/device updates Communicate effectively with internal teams and customers regarding technical issues ...