3 of 3 Microsoft Office Jobs in Macclesfield

process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/… Experience Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge of Microsoft Windows environments within an enterprise domain setting. Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods. Proficiency in supporting Windows 10, Microsoft Office 365, and Lenovo desktop/laptop hardware. Experience supporting Microsoft Office applications, especially Outlook and Teams. Familiarity with cloud-based storage solutions such as OneDrive and Box. Awareness of antivirus software management in enterprise environments. Understanding of asset management processes and procedures. Desirable Skills Experience supporting Apple Mac OS and iOS devices. Mobile More ❯

With proven experience of providing face to face customer support. * Excellent communication skills to work with IT support group and keep customers informed. * Proven knowledge and expertise within a Microsoft Windows environment (ideally within an enterprise domain business model) including familiarity with Active Directory, software deployment technologies (SMS, SCCM, etc.), Group Policy Objects and remote control methods. * Proven desktop … support knowledge and expertise specifically for Windows 10 operating systems, Office 365, MS Intune and Lenovo desktop and laptop … hardware. * Knowledge and expertise in supporting Apple Mac OS and iOS software desirable. * Experience in setting up and deploying mobile devices is desirable. * Proven knowledge and expertise in supporting Microsoft Office applications especially Outlook and Teams. * Experience in the use of cloud based storage solutions such as MS OneDrive and Box. * Knowledge of client antivirus software within More ❯

receiving your application. Person Specification Qualifications Essential Degree or equivalent higher education qualification or experience in the specialist role Desirable Evidence of further professional development e.g. advanced use of Microsoft Office, Visual Basic for Applications (VBA) or Structured Query Language (SQL) Knowledge & Skills Essential In depth practical knowledge of relational database management systems Extensive experience of developing More ❯