Technical Incident/Escalations Engineer
- Hiring Organisation
- Metaskil Limited
- Location
- Maidenhead, Berkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £42,000 per annum
issues from 1st line support team, with strong troubleshooting skills across Windows Server, Active Directory, networking fundamentals, and cloud platforms (Microsoft 365/Azure). You will demonstrate experience handling escalations, ideally within an MSP environment and have an understanding of security tooling, SIEM … vulnerability/incident management, as well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/Administrator and ITIL Foundation status/accreditation would be an advantage. This role will be based in Maidenhead, Berks with occasional hybrid work ...