2 of 2 Remote Customer Experience Jobs in Maidenhead

our Billings & Collections Operations. You willbe responsible for the strategic design, governance, and continuous improvement of the Global Billings and Collections processes. This role ensures operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives across all regions and business units. The ideal candidate will have extensive experience in Billings & Collections management coupled with the … local regulatory, tax & Business requirements Educate employees and stakeholders on policy updates and best practices Develop and execute a global strategy to optimize cash flow, reduce DSO, and improve customer experience, whilst aligning with Corporate Finance goals Process Ownership & Optimization: Act as the global point of contact for Billings & Collections process matters across business units and regions Identify … and implement process improvements to enhance efficiency, accuracy, and user experience Drive root cause analysis and resolution of billing disputes and collection delays Collaborate with cross-functional teams within the business to streamline workflows Technology & Systems Oversight: Ensure optimal configuration and integration for Billings systems, leveraging automation where possible Lead global transformation initiatives, including Billings platforms & Collections tool implementations More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … of the advert to engage them and then what's the ongoing part that should be used for perf management? Join the Wireless Logic Adventure: Role Overview: As a Customer Success Manager, you will be the driving force behind customer happiness for our clients in the Rest of World (ROW) team. You'll partner with the sales function … succeed with our wider portfolio of IoT products and services. You'll be a high-performing, proactive, and self-managed individual who thrives in a fast-paced, collaborative environment. Customer Onboarding: Facilitate the smooth transition of new customers, ensuring they are onboarded effectively through platform training and coordinating support. Relationship Management: Build and maintain close, long-term relationships with More ❯