Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in … licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, Windows Server (2012+), Windows 10+ Microsoft365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments, and maintenance best practices More ❯
infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as … site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full More ❯
group policy administration, Windows Server 2008 and above. Windows technologies such as Windows Server and Desktop operating systems. Windows Server 2008 and above. Windows Desktop 7 and above. Windows MicrosoftOfficeMicrosoft365 Administration System build, deployment and maintenance Understanding of networking technologies (Routers \ Switches) Understanding of networking fundamentals (DNS \ DHCP \ EMAIL etc.) Recognised accreditations (MCP More ❯
knowledge and hands-on experience with: Active Directory and Group Policy administration Windows Server 2008 and above Windows Desktop OS (Windows 7 and above) Hyper-V setup and administration Microsoft365 tenant setup and administration SharePoint Online configuration and support Core networking (DNS, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) Familiarity with VoIP platforms, preferably More ❯
certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Kensington Mortgages
certification. Knowledge of AWS Workforce Management tools including Quality Monitoring scorin Experience with working in a regulated financial services environment including ISO27001, PCI-DSS and Sarbanes Oxley. Experience with Microsoft technologies including Microsoft Teams direct routing, Microsoft365 and Azure Entra ID. Experience with Avaya Aura solutions/Verint WFM Applications Why Join Us At More ❯