2 of 2 Remote/Hybrid Performance Management Jobs in Maidenhead

right standard, and for the pipeline of change being planned, resourced and delivered without surprises. Requirements What you will actually do: Own service delivery performance against SLAs and KPIs, across incidents, service requests and change, reporting honestly on where things stand and what you are doing about it Chair … oversee incident, problem and change management processes, including major incident response and post-incident reviews Plan and manage the rota that keeps support cover running and the out of hours on-call arrangement for serious incidents, balancing coverage against fairness and burnout Work with the functional consultants to prioritise ...

disciplines.Excellent communication and presentation skills, with the ability to communicate technical value into business value.Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.Ability to manage … sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.Not only work with internal sales team, but also with partners, supporting their team ...