years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely and on-site Excellent communication skills and a proactive, problem-solving mindset Full UK driving licence More ❯
Active Directory and Group Policy administration Windows Server 2008 and above Windows Desktop OS (Windows 7 and above) Hyper-V setup and administration Microsoft 365 tenant setup and administration SharePoint Online configuration and support Core networking (DNS, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) Familiarity with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience More ❯
of networking technologies (Routers \ Switches) Understanding of networking fundamentals (DNS \ DHCP \ EMAIL etc.) Recognised accreditations (MCP's, CompTIA). Foundation Certificate in ITIL. VoIP knowledge, preferably Gamma. Experience with SharePoint On-Line Exposure to Meraki, Cisco and Draytek switch, router and wireless infrastructure. Knowledge and experience with monitoring, antivirus and backup technologies Apple products and support. Knowledge of desktop More ❯
management and internal communications (senior/Lead role). Experience supporting enterprise-wide change initiatives. Strong writing, editing, and presentation skills. Proficiency in Microsoft Office, collaboration tools (e.g., Teams, SharePoint), and communication platforms. Knowledge of change management frameworks (e.g., PROSCI/ADKAR, Kotter) is preferred. Life at RWS At RWS, we're here for one purpose: unlocking global understanding. More ❯
