Job Title: FirstLineSupport Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an FirstLineSupport Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious FirstLineSupport Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service … to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a FirstLineSupport Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
Job Title: FirstLineSupport Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an FirstLineSupport Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At … We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious FirstLineSupport Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service … to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a FirstLineSupport Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. More ❯
devices, and cloud calling software, ensuring a seamless experience for end users. This role requires a strong understanding of Microsoft Windows OS and MS Office Products. Responsibilities Provide support for M365 related issues, including troubleshooting Outlook, mobile device setups, and SharePoint/OneDrive sync. Troubleshoot and set up Cisco Cloud Calling software such as Webex and Jabber, including … headset and voicemail configurations. Deploy and provide support for end user computing, including Microsoft Windows OS and MS Intune. Assist users with hardware setup, including laptops, docks, headsets, and other peripherals. Install additional software and drivers on endpoints and resolve any related issues. Provide detailed troubleshooting information for escalated issues across M365, Cisco Cloud Calling, and end user More ❯