3 of 3 Remote/Hybrid Capacity Management Jobs in Manchester

About the job you’re consideringThe SIAM Capacity Analyst will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. The role is outcome-focused, ensuring services have sufficient capacity to meet current and future business demand while … driving proactive planning, reducing performance-related risks, and enhancing the end-user experience through effective supplier management and data-driven insights.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend ...

apply your expertise in data governance and data quality to uphold and enhance processes, policies and standards that drive ongoing improvement in the management and quality of data across the organisation. You will work closely with business stakeholders to implement and operate robust data governance and data quality frameworks … contributing to key business transformation initiatives as required. The role includes line management responsibility of a 5-person team, with the opportunity to expand over time subject to business needs. As a senior member of the team, you will also act as a role model and mentor to others ...

operating model. Drive service transformation, optimisation and continuous improvement. Establish effective service governance across SLAs, XLAs, OLAs and KPIs. Lead and develop service management teams, building a high-performance culture. Provide senior leadership during major incidents and operational escalations. Develop and deliver a service improvement roadmap with measurable outcomes. … Manage strategic suppliers, performance, contracts and operational risk. Drive excellence across Incident, Problem, Change, Release and Capacity Management. Improve service integration, user experience and overall service maturity. Ensure compliance with relevant security, regulatory, ISO and CE+ requirements. What You’ll Bring - 10+ years’ experience in IT service management ...