Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all changemanagement processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Jisc
platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key responsibilities would be : Resolve process and systems problems and … deliver requests for change, Quantify opportunities for improvement from process and IS solutions changes, Analyse As-Is processes in conjunction with business users, Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers, Perform options appraisals and recommend appropriate process and software solutions, Direct the work of … and training of, stakeholder and super-user communities, Experience of organising and analysing data to support decision-making, Good research and analytical skills, Understanding of common business processes, Time management and prioritisation skills, Strong communication and influencing skills, both verbal & written, Good analytical/problem-solving skills, High level of attention to detail, Ability to clarify and communicate complex More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
will act as the bridge between the client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment … to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and ChangeManagement: Lead service management processes for incidents, proactively identify and address potential problems, and oversee the implementation of changes. Service Level Management: Monitor and report on … service performance, identify areas for improvement, and drive initiatives to enhance service quality. Risk and Issue Management: Proactively identify, assess, and mitigate service risks and issues, escalating and managing them effectively. Vendor Management: managing relationships with third-party vendors and partners. Financial Management: Manage the financial performance of service engagements, tracking budgets. Continuous Improvement: Champion a culture More ❯
easy as possible! Please apply using your CV. Please do not apply if your previous application for this role was unsuccessful. Health Research Authority is looking for an experienced Change and Release Manager who can set up, standardise and lead complex digital transformation changes through the programme governance, ensuring adequate risk assessment and scheduling of changes and releases for … and services are adequately assessed for impact, prioritised, scheduled, authorised and implemented in line with agreed processes and using appropriate tools. Successful candidate will have experience of continuous release management in an Agile/SAFe environment and will play a leading role in planning, managing, and overseeing software releases across various technology environments (internal and dependent external organizations) Main … duties of the job Establish RSP change and release management capability keeping in mind Agile delivery practices Demonstrate broad industry experience in changemanagement and implement a successful changemanagement process from zero to full maturity Be the responsible owner for the ChangeManagement policy and supporting processes including chairing the ChangeMore ❯
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards.To be successful in … this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project managementMore ❯
Select how often (in days) to receive an alert: Job Title: Business Analyst/Business Change Manager Location: Malvern, England, United Kingdom Role Type: We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems … that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance testing processes to ensure that intended changes have been correctly implemented and that anticipated benefits have been realised. This position can be based More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
Virgin Money
are naturally curious, ambitious, and brave. You want to do big things, and we have the roles to make that happen. An exciting opportunity has arisen within IT Service Management for a manager to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team as a people leader, leading and inspiring them … and ensure the function continues to meet the needs of a growing, ever-changing business. You will be responsible for the leadership and direction of the SACM Team: Configuration Management (CM) as well as Hardware Asset Management (HAM) and Software Asset Management/License Management (SAM). The role will need the manager to work in … conjunction with multiple business units across Business areas, IT Development & Change, and Support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. The role requires the successful candidate to lead a team of More ❯
strategies. Ensure alignment with business goals and compliance with SAP best practices. Conduct regular status meetings and provide timely updates to executive sponsors. Oversee system testing, user training, and changemanagement activities. Manage stakeholder expectations, project risks, and communication plans. Create and maintain project documentation, dashboards, and reports. Required Qualifications: 10+ years of SAP Project Management experience More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
Upbeat Ideas UK Ltd
strategies. Ensure alignment with business goals and compliance with SAP best practices. Conduct regular status meetings and provide timely updates to executive sponsors. Oversee system testing, user training, and changemanagement activities. Manage stakeholder expectations, project risks, and communication plans. Create and maintain project documentation, dashboards, and reports. Required Qualifications: 10+ years of SAP Project Management experience More ❯
Stockport, Greater Manchester, UK Hybrid / WFH Options
Upbeat Ideas UK Ltd
strategies. Ensure alignment with business goals and compliance with SAP best practices. Conduct regular status meetings and provide timely updates to executive sponsors. Oversee system testing, user training, and changemanagement activities. Manage stakeholder expectations, project risks, and communication plans. Create and maintain project documentation, dashboards, and reports. Required Qualifications: 10+ years of SAP Project Management experience More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Willis Towers Watson
on ensuring implementation/maturity of enterprise-wide capabilities and enablers. The Role The position will drive or support multiple initiatives including developing/enhancing resilience-based tooling, data management, governance and reporting capabilities as part of the overall organizational Operational Resilience strategic goals and ambitions. The role will require extensive collaboration with multiple internal teams and stakeholders including … Technology, Information & Cyber Security, Supplier Risk and Enterprise Risk Management to ensure initiative outcomes are met within prescribed timelines. Support the ongoing execution of the operational resilience strategy and plans, including development/maintenance of project plans, governance materials and status updates for the organization. Further support the implementation of specific operational resilience maturity driven initiatives including (but not … limited to): The development, design and operationalization of a new global operational resilience and business continuity planning tool. The day-to-day management of the product, ensuring its smooth operation and reliability. This includes addressing user issues and requests, coordinating with the supplier for updates and improvements, and overseeing changemanagement processes to ensure that all modifications More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Willis Towers Watson
on ensuring implementation/maturity of enterprise-wide capabilities and enablers. The Role The position will drive or support multiple initiatives including developing/enhancing resilience-based tooling, data management, governance and reporting capabilities as part of the overall organizational Operational Resilience strategic goals and ambitions. The role will require extensive collaboration with multiple internal teams and stakeholders including … Technology, Information & Cyber Security, Supplier Risk and Enterprise Risk Management to ensure initiative outcomes are met within prescribed timelines. Support the ongoing execution of the operational resilience strategy and plans, including development/maintenance of project plans, governance materials and status updates for the organization. Further support the implementation of specific operational resilience maturity driven initiatives including (but not … limited to): The development, design and operationalization of a new global operational resilience and business continuity planning tool. The day-to-day management of the product, ensuring its smooth operation and reliability. This includes addressing user issues and requests, coordinating with the supplier for updates and improvements, and overseeing changemanagement processes to ensure that all modifications More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
for system functionality. Lead planning and execution of release and deployment activities. Take ownership of the operational health of digital platforms, ensuring security, availability, and performance. Implement ITIL service management processes, including incident, problem, and change management. Champion innovation in operational processes. Implement configuration management and ensure documentation of configurations, releases, and changes. Lead and inspire teams … the ability to influence at all levels. Developing strategy for business systems. Implementing robust business and systems architecture. Expertise in enterprise architecture and service management. Desirable criteria: IT Service Management experience using best practices to enhance the delivery and support of IT services. Familiarity with the ITIL framework, including successful rollout and adoption of practices for service delivery. What More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start. We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract . This role is ideal for a seasoned contractor … with a strong ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also … work with the Change, Event & Configuration Practice Owner to support the strategic direction and improvement of the Change Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end changemanagement lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to More ❯
Salford, England, United Kingdom Hybrid / WFH Options
MediaCity Immersive Technologies Innovation Hub
based SMEs, providing expert guidance to shape and deliver digital transformation initiatives that drive measurable impact. You’ll collaborate with senior leaders and executives to design and implement tailored change interventions that align with both immediate goals and long-term ambitions. Your work will span across: Digital Transformation – Leveraging technology to enhance operations, customer experience, and business models Business … meet changing market demands Key Responsibilities Engage with Salford-based SMEs to understand their needs, challenges, and current operations Design and deliver strategic workshops and initiatives that drive meaningful change Build trusted relationships with stakeholders, offering expert insight and constructive challenge Monitor progress and adapt strategies to ensure successful outcomes Produce high-quality reports, presentations, and communications Identifying skills … and identify improvement opportunities Solution Design – Develop and present solutions aligned with client goals Implementation Support – Collaborate with clients and tech partners to ensure smooth delivery and measurable results ChangeManagement & Training – Support stakeholders through change and training on new systems/processes Stakeholder Engagement – Build strong relationships and maintain open, effective communication Performance Measurement – Define KPIs More ❯
our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application … Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you’ll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit … and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Markel
Key responsibilities include: Analysing and mapping business processes to identify efficiencies Gathering, documenting, and prioritising business and technical requirements Translating requirements into clear functional specifications Supporting testing, release, and changemanagement processes Producing user documentation and helping with training and system adoption Monitoring solution performance and helping to embed continuous improvements This is a varied role offering involvement More ❯