1 of 1 Remote Cisco CUCM Jobs in Manchester

Cisco Voice Engineer - Remote (UK) Salary:- £50-55k + Bens Location:- Remote with occasional client visits. Environment:- Cisco, CUCM, CUCE, IM, Presence, Cisco CUBE, Webex, CUAC, CCNP, Voice, ITIL, Troubleshooting, Projects, Deployments, We are looking for an experienced Cisco Voice Engineer to join our Operations team. This is a remote … role with occasional travel. Key Responsibilities: * Manage incidents, service requests, and problem tickets. * Support and deliver Cisco UC Voice projects. * Troubleshoot complex telephony issues and provide root cause analysis. * Collaborate with customers, partners, and suppliers. * Provide on-call support (1 in 4 rotation). Essential Skills: * Experience with Cisco UC technologies (UCM, Unity, Expressway, Webex, CUBE … ISDN/Analogue Gateways). * Strong understanding of SIP, RTP, and basic network configurations. * Proven MSP or managed services experience. * Excellent communication and documentation skills. * Cisco CCNP (preferred) and ITIL knowledge. You will need: * Strong problem-solving and planning skills. * A proactive, customer-focused approach. * UK driving licence and ability to travel when required. @mecscomms: uniting opportunity with More ❯