salford, north west england, United Kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
Salford, south east england, United Kingdom Hybrid / WFH Options
TalkTalk Business
are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuousimprovement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an ambassador for … TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuousimprovement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report, requires … continuity and reliability of services. Quality Assurance: Ensure partners deliver high-quality services that meet or exceed the company's standards and customer expectations. ContinuousImprovement: Drive continuousimprovement initiatives to enhance partner performance and operational processes. Reporting and Analytics: Provide regular performance reports More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
JELD-WEN UK
improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and experience in driving continuousimprovement initiatives across multiple regions, ideally from within relevant industries. As a results orientated, team player, you will have the ability to … contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support network of European telephony users and manage continuousimprovement program to software solution & Salesforce integration. Support the local teams with reporting and insights and agree European KPI’s to monitor … in conjunction with local customer service managers. Set and agree the annual customer service KPI targets across Europe. Report & provide monthly insights to drive continuous improvements in customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Mobysoft
required cost centre parameters. People Management To lead, manage, and motivate the team by: Leading, managing and inspiring the team to promote team working, continuousimprovement and learning. Proactively drive employee engagement initiatives across the team leading to a positive Employee Net Promoter Score (eNPS) Coaching direct … etc. Agreeing and monitoring performance targets for direct reports, challenging and dealing with non-performance. Teamwork Works collaboratively with others and identified opportunities for continuousimprovement across all areas of the business Contributes positively to team meetings and takes personal ownership for the delivery of team actions … standards and ways of working. Evaluates the external environment; recognises political, regulatory, market, technological and commercial needs to innovate. Creates a supportive environment of continuousimprovement where people are encouraged to learn from their mistakes. Financial Management, Risk & Health & Safety Being accountable for achieving financial targets and More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Mobysoft
required cost centre parameters. People Management To lead, manage, and motivate the team by: Leading, managing and inspiring the team to promote team working, continuousimprovement and learning. Proactively drive employee engagement initiatives across the team leading to a positive Employee Net Promoter Score (eNPS) Coaching direct … etc. Agreeing and monitoring performance targets for direct reports, challenging and dealing with non-performance. Teamwork Works collaboratively with others and identified opportunities for continuousimprovement across all areas of the business Contributes positively to team meetings and takes personal ownership for the delivery of team actions … standards and ways of working. Evaluates the external environment; recognises political, regulatory, market, technological and commercial needs to innovate. Creates a supportive environment of continuousimprovement where people are encouraged to learn from their mistakes. Financial Management, Risk & Health & Safety Being accountable for achieving financial targets and More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Tyk
solutions for our Dashboard and API Gateway products. You’ll collaborate closely with cross-functional teams to deliver high-quality, efficient solutions, while championing continuousimprovement across our software engineering lifecycle. As a Senior Go Developer you will be passionate about backend development, distributed systems, and driving … Troubleshoot and fix high-complexity bugs with quality pull requests that pass tests. Ensure adherence to software engineering processes to avoid technical debt. Champion continuousimprovement in engineering practices (CI/CD, testing, automation). Practice Test-Driven Development (TDD) to ensure robust, well-tested code. Mentorship … products, Kubernetes, or other orchestration tools. API management experience. Open-source contributions. Highly organised with exceptional attention to detail. Strong communication skills. Passion for continuousimprovement in the software delivery lifecycle. Experience influencing product strategies through technical knowledge. Deep understanding of DevOps best practices. Security-first software More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Tyk
solutions for our Dashboard and API Gateway products. You’ll collaborate closely with cross-functional teams to deliver high-quality, efficient solutions, while championing continuousimprovement across our software engineering lifecycle. As a Senior Go Developer you will be passionate about backend development, distributed systems, and driving … Troubleshoot and fix high-complexity bugs with quality pull requests that pass tests. Ensure adherence to software engineering processes to avoid technical debt. Champion continuousimprovement in engineering practices (CI/CD, testing, automation). Practice Test-Driven Development (TDD) to ensure robust, well-tested code. Mentorship … products, Kubernetes, or other orchestration tools. API management experience. Open-source contributions. Highly organised with exceptional attention to detail. Strong communication skills. Passion for continuousimprovement in the software delivery lifecycle. Experience influencing product strategies through technical knowledge. Deep understanding of DevOps best practices. Security-first software More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Tyk
solutions for our Dashboard and API Gateway products. You’ll collaborate closely with cross-functional teams to deliver high-quality, efficient solutions, while championing continuousimprovement across our software engineering lifecycle. As a Senior Go Developer you will be passionate about backend development, distributed systems, and driving … Troubleshoot and fix high-complexity bugs with quality pull requests that pass tests. Ensure adherence to software engineering processes to avoid technical debt. Champion continuousimprovement in engineering practices (CI/CD, testing, automation). Practice Test-Driven Development (TDD) to ensure robust, well-tested code. Mentorship … products, Kubernetes, or other orchestration tools. API management experience. Open-source contributions. Highly organised with exceptional attention to detail. Strong communication skills. Passion for continuousimprovement in the software delivery lifecycle. Experience influencing product strategies through technical knowledge. Deep understanding of DevOps best practices. Security-first software More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Cloud Decisions
testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures : Assist in the documentation, design, and … Prepare for and assist with internal and external audits by collecting evidence, responding to audit requests, and addressing audit findings. InfoSec effectiveness - collaboration/continuousimprovement: ContinuousImprovement: Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of control More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Cloud Decisions
testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures : Assist in the documentation, design, and … Prepare for and assist with internal and external audits by collecting evidence, responding to audit requests, and addressing audit findings. InfoSec effectiveness - collaboration/continuousimprovement: ContinuousImprovement: Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of control More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Cloud Decisions
testing their design and implementation, following a formal authorisation process, and establishing mechanisms for ongoing monitoring and oversight of controls. Compliance/Control Improvement Duties Update Processes : Initiate and coordinate the process to update identified business process breaks/gaps. Enhance Procedures : Assist in the documentation, design, and … Prepare for and assist with internal and external audits by collecting evidence, responding to audit requests, and addressing audit findings. InfoSec effectiveness - collaboration/continuousimprovement: ContinuousImprovement: Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of control More ❯
and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines … ETL processes, and databases. Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Noir
and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines … ETL processes, and databases. Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Noir
and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuousimprovement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines … ETL processes, and databases. Drive continuousimprovement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
delivery end-to-end, and act as the key liaison between business stakeholders and technical teams. With responsibility for delivery rhythms, resource coordination, and continuousimprovement, youll play a critical role in shaping how we deliver value through technology. Key Responsibilities: Agile Delivery & Coordination Facilitate daily stand … Readiness Ensure teams have the access, information, and support they need to succeed Identify resource constraints and raise potential delivery conflicts early Process Improvement & Governance Help establish and evolve consistent delivery practices Support implementation of lightweight but effective governance processes Promote a culture of accountability and delivery excellence … forward-thinking technology team with the opportunity to shape how we deliver digital solutions across the business. If you thrive on coordination, clarity, and continuousimprovement, this is the role for you. Interested? Please Click Apply Now More ❯
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harvey Nash
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
function by managing the use and development of ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuousimprovement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation … a process library, create and update documentation, and support teams in best practice adoption. Performance Reporting: support KPI and performance tracking for operational teams. ContinuousImprovement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
and understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards. Drives continuousimprovement in processes and standards across teams and the wider DWP engineering community. Influential with the ability to challenge suppliers and peers … UK citizens. As a Senior Infrastructure Engineer, you'll also provide technical leadership in our specialist area of macOS and Jamf, while contributing to continuousimprovement and exploring emerging technologies. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool More ❯
Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Outsource UK lTD
and lead a skilled team of internal staff and partners. Champion innovation, digital collaboration, and hybrid working. Manage budgets, performance metrics, product roadmaps, and continuousimprovement initiatives. The Job: Lead the development and execution of a digital workplace strategy aligned to BAE Systems' business objectives. Manage a … and lead a skilled team of internal staff and partners. Champion innovation, digital collaboration, and hybrid working. Manage budgets, performance metrics, product roadmaps, and continuousimprovement initiatives. If you would like to be considered for this role please don't hesitate to click apply or call Levi More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuousimprovement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within … Product to ensure smooth execution Strategic Leadership Develop and implement a cohesive strategy for QA and Release Management Drive a culture of quality and continuousimprovement across the company Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release More ❯
stockport, north west england, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuousimprovement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within … Product to ensure smooth execution Strategic Leadership Develop and implement a cohesive strategy for QA and Release Management Drive a culture of quality and continuousimprovement across the company Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuousimprovement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within … Product to ensure smooth execution Strategic Leadership Develop and implement a cohesive strategy for QA and Release Management Drive a culture of quality and continuousimprovement across the company Define and champion best practices, processes, and tooling to optimize the efficiency and effectiveness of QA and release More ❯