20 of 20 Remote/Hybrid Customer Insight Jobs in Manchester

Work on customer-focused products, digital experiences and strategic partnerships, helping shape solutions used by millions of people across the UK. Duration – 2 years Salary –£42,000 + fantastic benefits Locations –North West (Manchester & Chester), South West (Bristol & Cardiff), West Yorkshire (Leeds & Halifax) and Edinburgh. Hybrid working: minimum … Qualifications – Chartered Banker qualificationopportunityplus structured training and development. Shape products and partnerships used by millions Banking is changing faster than ever. New technologies, changing customer expectations and the rise of AI are transforming how people manage, save, spend, invest and borrow money. To stay ahead, we need talented people ...

Strategic ER | Enterprise Customer Success | Data & Insight | ARR Growth Turn Employee Relations Expertise Into Measurable Customer Value. Can you combine credible Employee Relations expertise with commercial Customer Success capability? Are you confident advising HR Directors and senior People leaders, using ER data and insight to identify challenges, shape improvements and demonstrate measurable value? Have you successfully grown customer ARR through strategic upselling and cross-selling? At AdviserPlus , we're looking for two Strategic ER Customer Success Managers to become trusted partners to some of the UK's best-known employers. This ...

meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption … hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right ...

find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ). We're looking for a motivated, customer-focused CRM Adviser to join our Life Services Marketing team at Co-op during an exciting period of growth and investment in new technology. … Customer Relationship Management) plays an important role in helping us deliver personalised communications and experiences across our Insurance, Funeralcare and Legal Services businesses, supporting customers through some of life's most important moments. Why this job matters The right communication at the right time can make a real difference. ...

role will help provide the glue that empowers the business to capitalise on the wide range of data assets and drive value from the insight we extract. We develop advanced and actionable data-driven insight to increase the efficiency of our whole organisation, increase customer lifetime value … improve customer experience, and open new business opportunities. You'll play a key role in shaping and enhancing our data platform, working across projects ranging from integrations with client systems and third parties through to the continuous enhancement of our data lakehouse, enabling both batch and streaming data capabilities. ...

running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering … each product: the problems they solve, the outcomes they deliver, and the measures that prove it. Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt. Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering ...

platform, helping teams better understand our customers and make informed decisions with confidence. You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you’ll play a key role in helping … secure and well‐governed way Define and communicate a clear vision, strategy and roadmap for Power Platform products Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful ...

development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … services, balancing colleague experience, accessibility, service reliability, security, compliance and operational efficiency Own the product lifecycle and health of the EUC portfolio, ensuring service insight, technical risk, colleague feedback, accessibility needs and operational evidence inform priorities and investment decisions Define and communicate a clear vision, strategy and roadmap ...

development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … continually optimize Co-op ways or working in relation to their products and the RISE methodology Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes ...

Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

That means owning the post-booking experience, giving people hiccup-free holidays and easy self-service when plans change, and working with marketing and customer operations to build loyalty that makes the next booking feel obvious. It's a big space with plenty to get your teeth into. … rather than just managing processes or people. Leveraging modern tools and systems, our senior designers directly solve complex end-to-end customer challenges rather than just managing processes. How, When & Where we work. We want you to do your best work without sacrificing your life outside of it: Hybrid ...

arisen to join an established, award-winning logistics and supply chain business with an international presence. With a strong reputation for innovation, technology and customer service, the business supports clients in navigating the complexities of global trade. As part of its continued commercial development, the company is looking … collateral, including brochures, presentations, case studies, digital content and event materials. Support exhibitions, networking events and industry conferences. Monitor market trends, competitor activity and customer insights to identify new opportunities. Track campaign performance, KPIs and ROI, making recommendations for continuous improvement. Manage relationships with external PR agencies, designers ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders … approaches Mentor developers and lead distributed teams Qualifications 5+ years Power Platform/D365 delivery Experience of implementing D365 CE modules such as Sales, Customer Service, Contact Centre, Customer Insights Integration experience with REST APIs/custom connectors ALM and CI/CD experience Comprehensive understanding ...

everyone, but we could be perfect for you. About the job We’re looking for a Marketing Manager to join our Customer Marketing team on a 12-month fixed-term contract, providing cover while one of our colleagues is on maternity leave. This is a varied role for someone … marketing. You’ll lead and support campaigns that help our customers understand the value of Autotrader’s products, services, data and industry expertise. Our Customer Marketing team has grown to 15 people and works across a broad mix of channels, including email, web, our CMS, social media and events. ...

delivery of the AWS cloud platforms. This pivotal role bridges business strategy with technical execution, ensuring cloud platform capabilities align with organisational goals and customer needs. You will drive a product mentality to the platform and be able to demonstrate high empathy and understanding of user needs and translating … Multi-Platform Leadership Strategy and Vision Define and communicate the product vision and strategy for cloud-based platform services, aligning with business objectives and customer insights. Lead product discovery, research, and roadmap development to support scalability, security, and integration across platforms. Cross-Platform Performance Optimisation Own and manage complex ...

seeking a Senior UX Researcher to lead strategic and tactical research initiatives across our platform, partnering with Product, Design, Engineering, Data, and other customer facing teams to uncover customer insights and inform decisions. You will plan and execute qualitative and quantitative studies, synthesize findings into actionable recommendations ...

Hopecompass is seeking an Insight Consultant to own the client relationship, understand operations leaders' goals, and analyse customer interactions to deliver actionable insights. You will create data-driven narratives to optimise the customer and agent experience in Contact Centre operations, using Power BI and other visualization tools. ...