15 of 15 Remote Customer-Centricity Jobs in Manchester

issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part

issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part

product initiatives with business goals, customer requirements, and industry best practices. Customer Value Focus: Champion a customer-centric approach by prioritizing features that deliver measurable value and improve user experience. Continuously gather feedback to ensure solutions address real pain points

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

comfortable overseeing the end-to-end project lifecycle—from planning to execution and delivery—while providing strategic guidance and maintaining a customer-centric approach. With expertise in Salesforce functionality, you'll ensure that projects leverage standard features effectively, with customisations delivered in a scalable, low-code

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.

scoping, technical design, and deployment. Develop and Enhance Features — build robust APIs, workflows, and fintech capabilities; fix bugs at "Deel Speed." Deliver Customer-Centric Engineering — ensure reliability, clarity, and excellent user experience. Solve Complex Fintech Problems — build ledger-driven systems across payments, payroll, treasury, and compliance.

systems expert and working closely with a variety of teams across the business to help ensure we are truly operating with customer centricity at our core. Engage directly with customers and lead workshops to understand their business requirements and translate them into clear, actionable technical specifications

youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling

both developers and non-technical stakeholders. Organised and proactive: you can manage multiple live accounts and projects with competing priorities. Collaborative and customer-centric: you work hand-in-hand with Customer Success, Product, and Engineering. A problem-solving mindset and curiosity to continuously

both developers and non-technical stakeholders. Organised and proactive: you can manage multiple live accounts and projects with competing priorities. Collaborative and customer-centric: you work hand-in-hand with Customer Success, Product, and Engineering. A problem-solving mindset and curiosity to continuously

both developers and non-technical stakeholders. Organised and proactive: you can manage multiple live accounts and projects with competing priorities. Collaborative and customer-centric: you work hand-in-hand with Customer Success, Product, and Engineering. A problem-solving mindset and curiosity to continuously

with our operating model and strategic objectives. Working closely with Business Architects, delivery teams, and operational stakeholders, you will ensure processes are customer-centric, efficient, scalable, and compliant.We offer a hybrid working arrangement with 1 or 2 days per week in our Manchester office. Key Responsibilities