Head of Service
- Location
- Manchester, England, United Kingdom
opportunities for automation and standardisation.• Improve operational efficiency, service quality and customer satisfaction.• Reduce recurring incidents and operational risk.Risk, Compliance & Assurance• Support IT audit, cyber security and operational resilience requirements.• Ensure service processes align to COBIT, ITIL and organisational governance frameworks.• Maintain operational risk and issue registers.Leadership & People Management• Lead ...