Role Design, deploy and support on-prem, cloud and hybrid infrastructures Manage servers, networking, storage and virtualisation (Hyper-V) Support Azure, M365, private datacentre environments Oversee backup & DR solutions (Datto, Veeam) Lead upgrades, migrations, and infrastructure projects Act as Tier 3 escalation for complex issues Maintain documentation and contribute to security compliance On-call rota participation is required once established More ❯
operational leadership role within an MSP or IT services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL More ❯
operational leadership role within an MSP or IT services organisation.* Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security.* Expert understanding of MSP toolsets including Datto RMM and Autotask PSA.* Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks.* Excellent communication, stakeholder management, and cross-functional leadership skills.* Solid working knowledge of ITIL More ❯