Operations - Northern Care Alliance NHS Foundation Trust The closing date is 19 October 2025 The NCA Digital team is undertaking an ambitious and complex programme to bring together infrastructure, and operational support services from three legacy organisations to create a Single Digital Service for the NCA. The Director for Digital Operations will play a significant role in managing elements of that process and building a positive culture around a new single team. Reporting to the Chief Digital and Information Officer you'll play a central role in delivering our ambitious digitaltransformationprogrammes across the organisation and work … across Greater Manchester as we work together to drive digital convergence and improved patient care and services. You will play a critical role in the NCA's Senior Digital Leadership Team, and be accountable for leading technical strategy and operational performance and standards across Infrastructure, Networks, Service Desk, End user Support and Cyber Security. More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
Product Manager £51,000-72,000 GBP Hybrid WORKING Location: Leeds, Glasgow, Bristol, Birmingham , Manchester, North West - United Kingdom Type: Permanent About the Role Our client is a digital service design consultancy that partners with organisations to deliver digital products and services that work for everyone. They specialise in supporting large-scale digitaltransformationprogrammes across both public and private sectors, with a strong focus on user-centred design and lasting impact. As a Senior Consultant specialising in Product , you will be a leader in agile product management, an advocate for user-first approaches, and a confident coach for teams and stakeholders. This role offers the … opportunity to influence clients, shape digital strategies, and deliver high-profile products with measurable impact. Key Responsibilities Inspire and guide colleagues by helping them understand client needs and context. Protect teams from unnecessary distractions, enabling them to focus on delivery. Engage with stakeholders to shape product vision, translate into roadmaps and backlogs, and manage delivery across multiple More ❯
and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who … is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digitaltransformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and … execution - Customer experience and service excellence focus Software / Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Bridge (IT Recruitment) Limited
and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who … is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digitaltransformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable contact centre solutions. - Monitor and … execution - Customer experience and service excellence focus Software / Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Anson Mccade
UK Wide (Leeds, Manchester, Bristol, Glasgow, London) £57,000 - £70,000 Permanent Currently in search of a Senior Product Manager to join one of the UK's leading digital design consultancies supporting large-scale digitaltransformationprogrammes to both the public and private sectors. As a Senior Product Manager, you … Be a mentor / leader of teams and people with the ability to work within a multi-disciplinary squad • Strong user-centred design and agile experience • GDS (Government Digital Service) understanding is highly desirable The Package: • £57,000 - £70,000 • Pension scheme • 25 days annual leave + public holidays • Life assurance • Flexible benefits package Get in touch More ❯
Manchester - Remote, Manchester, United Kingdom Hybrid / WFH Options
hireful
A rare chance to take a remote-first, equity-backed role where you’ll lead CRM and digitaltransformationprojects in financial services. Join a rapidly growing start up consultancy delivering systems into the Wealth Management / IFA space. Role - Snr Consultant - Project Manager aka - Senior Project Manger, PM, Program Manager Location - Remote … Manager to run flagship programmes, engage at board level, and help shape delivery models as we scale. What you’ll need: Experience delivering CRM or tech-enabled transformationprojects Strong consulting or WM change background (Big 4, boutique, Vendor or FS change programmes in house) Expertise managing functional change and data migration workstreams Excellent More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
hireful
A rare chance to take a remote-first, equity-backed role where you’ll lead CRM and digitaltransformationprojects in financial services. Join a rapidly growing start up consultancy delivering systems into the Wealth Management / IFA space. Role - Snr Consultant - Project Manager aka - Senior Project Manger, PM, Program Manager Location - Remote … Manager to run flagship programmes, engage at board level, and help shape delivery models as we scale. What you’ll need: Experience delivering CRM or tech-enabled transformationprojects Strong consulting or WM change background (Big 4, boutique, Vendor or FS change programmes in house) Expertise managing functional change and data migration workstreams Excellent More ❯