IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk … Analyst/1st/2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end users … a timely fashion. * Ensure customer satisfaction through continuous status updates and information sharing. * Ensure problem descriptions and resolutions are accurate in our ITSM solution. IT Service Desk Analyst/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * Strong work ethic with a keen attention to more »
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
IT Applications Analyst c£35,000-£45,000 Flexible Hybrid working Our client, a Global leader in their field, is looking to an IT Applications Analyst to compliment their Manchester based team. You may already be in an Applications Analyst support role, or perhaps looking more »
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support … Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will … also be responsible for assisting with the maintenance of IT systems and contributing to IT project work Experience 1 year minimum commercial experience of IT Support within an MS/Windows environment O365 Active Directory Windows Desktop10 IT Support Engineer, First Line, Windows & Microsoft, Active Directory more »
IT Security Analyst sought for a 6-month contract, outside IR35. This role requires 1 - 2 days per week onsite in Greater Manchester. This role is varied working on some significant multi-country projects and key tasks will include: Patching in a live environment IT Change management … and following process Updating EOL Servers and Workstations IT Security governance admin - understanding of Security in the context of new solutions and Vendors. Gathering information and inputting it into a form, asking stakeholders the right questions We're looking for someone with great stakeholder management skills, friendly, approachable more »
IT Security Analyst sought for a 6-month contract, outside IR35. This role requires 1 - 2 days per week onsite in Greater Manchester. This role is varied working on some significant multi-country projects and key tasks will include: Patching in a live environment IT Change management … and following process Updating EOL Servers and Workstations IT Security governance admin - understanding of Security in the context of new solutions and Vendors. Gathering information and inputting it into a form, asking stakeholders the right questions We're looking for someone with great stakeholder management skills, friendly, approachable more »
Job Title: IT Systems Analyst Location: Ashton-under-Lyne – fully onsite Monday-Friday Salary: £35,000-£40,000 Our client, a leading provider of business services and workplace solutions company based in Ashton-under-Lyne are seeking an experienced IT Systems Analyst to join their ITmore »
Job Title: IT Systems Analyst Location: Ashton-under-Lyne fully onsite Monday-Friday Salary: £35,000-£40,000 Our client, a leading provider of business services and workplace solutions company based in Ashton-under-Lyne are seeking an experienced IT Systems Analyst to join their ITmore »
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking … an out of hours rota, when required. If you possess a combination of some of the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration more »
Prestigious opportunity for an IT Support Analyst within a pioneering technology team based in Manchester City Centre. Following a period of significant growth and expansion, we are seeking an ambitious individual to join our success story! As one of a team of IT Support Analysts on our … support to all users via telephone, email and face to face Working with the Service Management systems to agreed SLAs Maintenance and support of IT systems, hardware and applications as well as IT Project work Resolving or escalating user incidents or queries within SLA and KPI timescales Taking … an out of hours rota, when required. If you possess a combination of some of the following skills then LETS TALK! Previous experience providing IT Support in a professional services environment. Experience in a Service Desk environment working within SLA and KPIs. Windows Server awareness. Active Directory user configuration more »
Company | Legal Services 📏 Size | Global 🧢 Role | IT Business Analyst 🪜 Level | Mid Level ✨ Skills | IT Projects, Insurance/legal background. 📍 Based | Leeds or Manchester 💻 Hybrid | 1 Day per week onsite. 💰 Offer | up to £55k + Benefits This is a great opportunity to join a rapidly growing business in more »
