12 of 12 Remote/Hybrid ITIL Jobs in Manchester

opportunities to develop both yourself and our collective. As part of the team, you’ll be empowered to:• Service Management. Support activities across all ITIL processes engaging with your customer as required and collaborating with operational & technical teams to determine effectiveness of solutions, change windows, operational readiness etc. • Continuous Improvement. ...

include: SRE Operating Model & Ways of Working : Define and implement SRE ways of working and engagement patterns, aligning reliability practices with existing ITSM/ITIL processes (e.g., incident, problem, release and change) and modern engineering delivery. Reliability Measures (SLIs/SLOs) & Error Budgets : Establish service measures and targets (SLIs/ ...

logs, network traffic, and identifying vulnerabilities Independent and curious: proactive in learning and sharing knowledge Excellent communicator with clear documentation skills Solid understanding of ITIL framework and industry best practices Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central ...

helpdesk case management tools Delivering against our Service Level Agreements and Key Performance Indicators Supporting technologies like Office 365 and Active Directory Working to ITIL best practices Contribute to our thinking and be challenging on how Salford can transform the way it addresses equity disparities,?embraces diversity and becomes more ...

Minimum grade C in Maths and English (or equivalent) Prior experience in an IT or security-related role Experience following change management and similar ITIL best practice Strong knowledge of security technologies (NGFW, WAF, EDR, SIEM etc.) Security certification, e.g. CompTIA Security+, GIAC GISF/GSEC Progression: Professional qualification financial ...

requirements into commercial solutions A strong sense of ownership and the ability to work independently in a fast-paced, multi-country environment Understanding of ITIL practices and project management frameworks; experience in platform configuration and user training Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Pension scheme ...

experience in building and developing high performing teams Has or is willing to work towards:APMQ/PRINCE2/AgilePM or similar and ITIL v4 foundation. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those ...

certification at the Professional level;Palo Alto Networks Certified Network Security Engineer or equivalent Next-Generation Firewall vendor certification (Desirable) Working knowledge of the ITIL Framework. Extensive experience with multi-vendor products is essential. Juniper, Cisco, and Palo Alto Networks experience is desirable. Proven experience in planning and implementing networking ...

Project Management Principles General Knowledge of IT Infrastructure Technologies In depth understanding of Service Management principles e.g. Change and Release management A recent ITIL accreditation preferred Outstanding Stakeholder Management skills Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2). Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment ...

ensure a strong and reliable end-to-end service, and make sure services achieve value, quality and are on time. Using your knowledge of ITIL service management you'll oversee the full-service lifecycle, while also supporting demand forecasting and contributing to effective financial planning alongside the wider Service Management … investigation of major incidents working closely with the business to analyse issues and validate proposed solutions. While not essential, having or working towards an ITIL v4 Foundation certification would be beneficial and support will be provided to achieve this within the role. Please note: This role includes participation ...