1 to 25 of 32 Remote/Hybrid ITIL Jobs in Manchester

Siam Service Request Lead

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

Event Monitoring Analyst

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
environment, for everyone. Your skills and experience Experience working within an IT Service Management (ITSM) environment, with a strong understanding of Event Management and ITIL best practices. Ability to monitor and analyse IT events, alerts, and service performance data to identify trends, risks, and potential service issues. Experience working with ...

3rd Line Engineer

Location
Salford, England, United Kingdom
Azure, Windows Server and Active Directory environments. Experience with virtualisation, backup and disaster recovery technologies. Strong networking, firewall and infrastructure troubleshooting skills. Knowledge of ITIL service management principles and incident management processes. Experience with PowerShell automation and technical documentation. Experience with Citrix, SANs and server hardware (desirable). Experience supporting ...

Principal Technologist - 12 Month Contract - £800 per day

Location
Manchester, England, United Kingdom
London or Manchester. Candidates based in Bristol or Manchester must be flexible about travel to London. This is not a fully remote role. Desirable: ITIL, ISO 27001, ISO 20000, Azure, AWS, ServiceNow or TOGAF qualifications. #J-18808-Ljbffr ...

Senior Infrastructure Engineer

Location
Manchester, England, United Kingdom
practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. How you'll work Technical expertise is important ...

Senior Infrastructure Engineer

Location
Manchester, England, United Kingdom
practices desirable with experience of Terraform preferred Security tooling and practices including patch management, vulnerability management, SIEM, EDR, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery experience beneficial. Personal and other skills Able to manage complexity and ambiguity, seeking the information ...

Lead Service Analyst - Life Services, Contact and Digital Workplace

Location
Manchester, England, United Kingdom
ability to work collaboratively across technical and non‐technical teams A good understanding of service management frameworks, principles and best practice (such as ITIL, ITIL 4 or equivalent) A good understanding of Service Management toolsets such as Jira, Confluence or ISM We know some people may hesitate to apply ...

Service Desk Analyst

Location
Manchester, England, United Kingdom
interact effectively with stakeholders at all levels across the business Strong organisational and time management skills, with the ability to prioritise tasks effectively ITIL Foundation certification is highly desirable Demonstrates an interest in technology, with the ability and willingness to learn and support new systems and technologies Confident in managing ...

IT Operations Manager - REF 1243

Location
Manchester, England, United Kingdom
services or another regulated industry is strongly preferred. Experience with Microsoft tenant or domain migrations, Power Platform, automation, AI tooling, Cyber Essentials or relevant ITIL, Microsoft or security certifications would be advantageous. Why consider this opportunity? This is a broad role with genuine ownership and visibility. You will join ...

Senior Service Manager - Home Office Cyber Security Operations Centre

Location
Salford, England, United Kingdom
Management Service Level Management (SLMO)– level 3 Relationships and Engagement Stakeholder Management Supplier Management (SUPP) - level 3 Stakeholder Relationship Management (RLMT)– level 3 Qualifications ITIL v3/v4 foundation is desirable but not essential for this role and should not prevent application. Behaviours We'll assess you against these behaviours ...

Studio IT Manager

Location
Manchester, England, United Kingdom
degree in Information Technology, Computer Science, or a related field (equivalent professional experience accepted). Experience in game development, VFX, or interactive entertainment, ITIL 4 or Microsoft certifications (MD-102, AZ-104), and a passion for sci-fi games and space sims are all a bonus. This role is based ...

Data & Applications Manager

Hiring Organisation
Informed Recruitment
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum bonus
Magiq, SharePoint, or similar.) Desirable Data Governance Business Analysis Change Management BI Reporting (Power BI, SSRS, etc) Any suitable or relevant certifications (such as ITIL, PRINCE2, vendor/platform specific) As an individual you will have excellent stakeholder management and skills and the ability to manage competing requirements and resources. ...

Lead Service Transition Manager

Location
Salford, England, United Kingdom
level 4 Delivery and Operation: Service Management Service Acceptance (SEAC) - level 4 Relationships and Engagement: Stakeholder Management Stakeholder Relationship Management (RLMT) - level 4 Qualifications ITIL v3 or v4 Foundation qualifications are essential for this role. Technical skills We’ll assess you against these technical skills during the selection process: Methods ...

Product & Voice Operations Team Leader

Location
Manchester, England, United Kingdom
fast-moving and changeable environment. Strong emotional intelligence and the ability to work effectively with individuals at all levels of the organisation. ITIL Foundation certification or equivalent operational service management experience. What do we offer you? 25 days annual leave + birthday Subsidised private medical insurance 5.1% matched pension contributions ...

IT Support SME

Location
Manchester, England, United Kingdom
industry experience Microsoft Windows 10+ Active Directory ADMP CoreView Microsoft Exchange Office365/2016+ Mimecast Microsoft Teams Zoom SCCM MS AutoPilot MS CoPilot ITIL Best Practice Remote Support Tools Incident, Request, Problem and Change Management Knowledge of administrative and clerical procedures Compliance and Regulatory Responsibilities To remain compliant with … date and meet the Company’s requirements Maintain accurate records and deal with correspondence appropriately Professional Qualifications Relevant professional IT qualifications ITIL Foundation V3/V4 What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead ...

Director of Digital Services

Location
Manchester, England, United Kingdom
measurable business value. Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

Head of Oracle Service Delivery Management

Location
Manchester, England, United Kingdom
Oracle SaaS, Oracle E‐Business Suite, JD Edwards, PeopleSoft, or similar enterprise application platforms. Experience working within structured governance and service management frameworks. ITIL certification is desirable. Additional Information Why Join Version 1's Oracle Practice? Join a global Oracle practice of 700+ specialists , supported by 500+ certified professionals across ...

Information Security Consultant – FTC

Location
Manchester, England, United Kingdom
organisational skills Ability to manage competing priorities and tight deadlines Strong stakeholder management and customer focus Desirable Skills & Experience Knowledge of Windows 11 environments, ITIL, AI, Cloud Security Experience with coding/scripting, application security, big data, server hardening, architecture, and networking Relevant certifications such as CISSP, CISM, or MIISP ...

SC Cleared Data Storage Solution Architect

Location
Manchester, England, United Kingdom
service environments. Desirable Experience Experience working on HMRC, government, or public sector accounts. Knowledge of hybrid cloud and multi-cloud storage architectures. Familiarity with ITIL-based service management practices. Experience delivering infrastructure modernisation programmes. Understanding of security and compliance requirements within government environments. #J-18808-Ljbffr ...

Senior Exposure Management Analyst

Location
Salford, England, United Kingdom
reduction priorities Key Skills/Qualifications needed for this role: Security+ certification required or strongly preferred; additional certifications such as CISSP, SSCP, GSEC, CySA+, ITIL, cloud security or vendor vulnerability management certifications are beneficial. Strong hands‐on experience with vulnerability and exposure management tooling, including scan configuration, agent deployment, scan ...

Workday Financials Security Support Analyst

Hiring Organisation
Sanderson Recruitment Plc
Location
Manchester, Lancashire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 550 - 650 Daily
technical stakeholders Willingness to learn new technologies and support a broader application portfolio Desirable Experience supporting treasury, banking or finance applications Knowledge of ITIL processes and service management practices London Markets experience would be a plus Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

Workday Financials Security Support Analyst

Hiring Organisation
Sanderson Recruitment
Location
Manchester, North West, United Kingdom
Employment Type
Temporary Contract, Hybrid
Salary
£550 - £650 per day
technical stakeholders Willingness to learn new technologies and support a broader application portfolio Desirable Experience supporting treasury, banking or finance applications Knowledge of ITIL processes and service management practices London Markets experience would be a plus Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

Consultant - Service Management Transformation

Location
Manchester, England, United Kingdom
that improve business outcomes, operational resilience and service performance.You will bring proven skills and experience in several of the following areas:* Practical experience applying ITIL 4 service management principles and practices, including Incident Management, Change Enablement, Problem Management, Service Request Management and Continual Improvement.* Understanding of emerging service management trends … including ITIL Version 5, Digital Product and Service Management, AI-enabled operations, experience-led service delivery and value-driven service management.* ITIL 4 Foundation or ITIL Version 5 certification is desirable.* Experience supporting service management transformation, service improvement or operational change initiatives.* Knowledge of how AI and automation ...

Network Security Engineer - Vunerability and Patch Management

Hiring Organisation
Access Computer Consulting
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£425 - £450/day
/FMC Citrix NetScaler Experience patching and upgrading security infrastructure in live production environments. Good understanding of firewalls, authentication and access control. Familiarity with ITIL change management and rollback procedures. Experience within utilities, energy or critical infrastructure environments, together with relevant security certifications, would be advantageous. Important: This ...

ServiceNow Developer

Hiring Organisation
DGH Recruitment
Location
Manchester, North West, United Kingdom
Employment Type
Permanent Contract, Hybrid
Salary
£65,000
Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience ...