12 of 12 Remote/Hybrid ITIL Jobs in Manchester

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role ...

development plans as the service transition function grows. Foster a culture of operational excellence, ownership and accountability . What Youll Bring Strong understanding of ITIL service management principles , particularly Service Design, Transition and Operation . Experience introducing complex digital or SaaS services into live operational environments . Ability to coordinate ...

lights of changing circumstances and in consultation with the job holder. Person Specification Qualifications Essential Educated to GCSE level or equivalent relevant experience. Desirable ITIL Foundation Certificate. Experience Essential Customer service skills and fault resolution advising on a wide range of issues and problems. Multi-tasking ability required to deal ...

experience Terraform & automation mindset Kubernetes (EKS) knowledge CI/CD pipeline experience Solid infrastructure & networking fundamentals Experience working in agile environments Familiarity with ITIL frameworks Bonus if you've worked with: Landing Zone Accelerator (LZA) Identity Manager Enterprise multi-account AWS environments Why Join? Collaborative, supportive engineering culture Genuine investment ...

orchestration (VMware Aria/vRealise, Ansible). Hybrid cloud experience (Azure, AWS, VMware Cloud). Experience supporting research computing or HPC workloads. Familiarity with ITIL-based change management processes. Contractor Expectations Ability to work independently with minimal supervision. Deliver results within defined project timelines. Participate in change advisory board ...

background of managing suppliers and service performance Confident stakeholder engagement and influencing skills Background in enterprise applications (HR/Finance systems preferred) Understanding of ITIL/service management principles Experience working with cloud-based technologies People leadership experience (direct or Matrix) Hybrid working (2 days onsite) - 25-30 days holiday ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Business Continuity and Disaster Recovery planning and testing Maintenance and enhancement of ISO 27001 security posture Acting as the senior technical escalation point Driving ITIL-aligned incident, change, asset, and identity management processes Leading vulnerability management, patching, and security awareness initiatives Managing third-party vendors and managed service providers Owning … enterprise networking (VPNs, VLANs, firewalls, port security) Proven Disaster Recovery and Business Continuity planning experience Solid understanding of ISO 27001, GDPR, and regulated environments ITIL-based incident and change management expertise Vendor and managed service provider oversight Strong troubleshooting capability with end-user and infrastructure issues Experience supporting SaaS/ ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency, and quality ...