1 to 25 of 29 Remote ITIL Jobs in Manchester

knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯

knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯

knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯

knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯

knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone manner and customer-facing demeanour. More ❯

guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge of Microsoft More ❯

and engaging staff in effective delivery of services as well as experience of directly managing staff including performance management and appraisals; Skills Essential Demonstrated knowledge and experience of using ITIL framework and standards to the delivery of IT infrastructure services Skills Essential Demonstrated knowledge of supporting an Office 365, WAN connectivity and cloud platforms (AWS, Azure); Disclosure and Barring Service More ❯

consultative approach to solution design, with the ability to facilitate workshops, define service strategies, and deliver end to end Service Integration and Management (SIAM) solutions. A working knowledge of ITIL (certification preferred), and familiarity with frameworks such as COBIT, VeriSM, IT4IT. Experience with tools like ServiceNow is a plus. Ability to translate business needs into scalable, user centric Enterprise Service More ❯

focus on client satisfaction and cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive, solutions-oriented approach to managing More ❯

communicator, able to translate technical issues into business language. Desirable : Exposure to industrial, engineering, or construction environments – strong project base. Experience supporting technology change through business growth or acquisitions. ITIL, PRINCE2/Agile, and relevant Microsoft/Security certifications. Working Pattern : Hybrid: We offer flexibility in remote working; however, regular on-site presence at Bury is essential to succeed in More ❯

and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯

advantage but not a pre-requisite Line Management experience. Experience working within a Change and Release framework Major Incident Management Knowledge of a database language, SQL, MySQL, MongoDb etc. ITIL Certified or a technical IT certification would be desirable but not essential Project delivery experience About us: AJ Bell is one of the fastest-growing investment platform businesses in the More ❯

AWS platforms. Strong expertise in automation and IaC using tools like Terraform and Ansible. Familiarity with CI/CD pipelines , Kubernetes, GitHub, and cloud-native architectures. An understanding of ITIL frameworks and end-to-end delivery lifecycle. Background in infrastructure and networking is a plus. Experience working in Agile and cross-functional teams. Ready to Architect the Future? If you More ❯

Skills: Cisco Call Manager, Contact Centre & Unity expertise Endpoint device management (desk phones, Jabber, Webex) Experience with VMware, Putty, and monitoring tools Strong communication and stakeholder engagement Familiarity with ITIL processes and service management tools (e.g., Freshservice) Desirable: M365 (Teams/Teams Phone), AD/Azure AD, SCCM Experience with BTS (e.g.Atereo) platform If you are an experienced Telephony Engineer More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

or critical infrastructure environments . Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.) . Excellent problem-solving and incident management capabilities. Working knowledge of ITIL, ISO 27001, or Uptime Institute standards preferred. Ability to interpret technical drawings, operational data, and system logs. Qualifications SMSTS, CSCS Black Card, CITB Construction Site Manager Safety Certificate Ideally 5+ More ❯

management, or critical infrastructure environments. Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.). Excellent problem-solving and incident management capabilities. Working knowledge of ITIL, ISO 27001, or Uptime Institute standards preferred. Ability to interpret technical drawings, operational data, and system logs. Qualifications SMSTS, CSCS Black Card, CITB Construction Site Manager Safety Certificate Ideally 5+ More ❯

across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯

across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯

communications including presentations. Desirable: Knowledge of DevOps tools & Cloud computing. Proficient in use of delivery and collaboration tools (i.e. DevOps, JIRA, Confluence, SharePoint and MS Teams). Experience of ITIL principles and processes. Housing sector industry experience. Qualifications Essential: Educated to degree level or equivalent professional experience. Professional qualifications in programme and project management MSP, PRINCE2, APM or similar. If More ❯

Knowledge of risk management frameworks such as ISO31000, NIST, COBIT or COSO. Understanding of control frameworks and IT general controls. Experience in control assurance is desirable. Certifications such as ITIL Master or Expert, CISA or CRISC would be beneficial. Strong communication skills and the ability to work with both technical and non technical stakeholders. Commercial awareness and a pragmatic approach More ❯