1 of 1 Remote Infrastructure Monitoring Jobs in Manchester

an advocate on behalf of AWS customers, maintaining composure and leadership in very dynamic and high-pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience … E2M 'Event Management' team, we work to identify widespread and/or systemic customer-facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customer-impacting issues. When an issue is identified, we ensure the appropriate business and technology leaders, and their teams, are … support and improve E2M's ability to deliver on that objective Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues Build a broad understanding of AWS architecture and service inter-dependencies Design, build, or collaborate on solutions using More ❯