19 of 19 Journey Map Jobs in Manchester

interviews, surveys, usability testing) to understand user needs and behaviours Analyse qualitative and quantitative data to inform design decisions Create user flows, personas, journey maps, wireframes, prototypes, and high-fidelity mockups Design UI components in Figma, ensuring consistency in typography, spacing, colours, and interaction Develop and maintain ...

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards ...

user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive prototypes, and wireframes Develop digital and paper-based prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes. Strength in both UX research/journey mapping and UI execution. Experience working on native apps, with an understanding of platform-specific design patterns. Exposure to customer services products and/ ...

Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance with accessibility, data protection, and ethical research standards. Required ...

Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance with accessibility, data protection, and ethical research standards. Required ...

Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions. Create and maintain research documentation, personas, and journey maps. Present findings to stakeholders and influence decision-making with evidence-based insights. Ensure compliance with accessibility, data protection, and ethical research standards. Required ...

your own style (client-dependent) What you may work on UI design for websites, dashboards, SaaS tools and apps UX research, user flows, journey mapping Wireframes, prototypes, interactive visuals Design systems & component libraries Visual identity and product-level branding Improving existing digital experiences Working alongside developers to implement ...

with around 2 days per month in central London, working from home the rest. As Customer Experience Lead previous experience leading the customer journey for Telco/IT focussed solutions is essential. As Customer Experience Lead previous experience within Communications (ideally Cloud, UC, UCaaS, Contact Centre … journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused predominantly on the post ...

with around 2 days per month in central London, working from home the rest. As Customer Experience Lead previous experience leading the customer journey for Telco/IT focussed solutions is essential. As Customer Experience Lead previous experience within Communications (ideally Cloud, UC, UCaaS, Contact Centre … journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused predominantly on the post ...

with around 2 days per month in central London, working from home the rest. As Customer Experience Lead previous experience leading the customer journey for Telco/IT focussed solutions is essential. As Customer Experience Lead previous experience within Communications (ideally Cloud, UC, UCaaS, Contact Centre … journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused predominantly on the post ...

with around 2 days per month in central London, working from home the rest. As Customer Experience Lead previous experience leading the customer journey for Telco/IT focussed solutions is essential. As Customer Experience Lead previous experience within Communications (ideally Cloud, UC, UCaaS, Contact Centre … journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused predominantly on the post ...

with around 2 days per month in central London, working from home the rest. As Customer Experience Lead previous experience leading the customer journey for Telco/IT focussed solutions is essential. As Customer Experience Lead previous experience within Communications (ideally Cloud, UC, UCaaS, Contact Centre … journey as well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused predominantly on the post ...

expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey maps specifically for the Teaching Vacancies service. Identify strategic opportunities for innovation, specifically looking for ways to integrate AI and interactive tools into … user journey to enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. ...

line with the Government Digital Service Standard Activities you may be involved in include: Workshop design and delivery As-Is process and journey mapping Business and user requirements gathering Solution ideation, prototyping, and high-level design Benefits calculation and business case creation To-Be process and journey ...

line with the Government Digital Service Standard Activities you may be involved in include: Workshop design and delivery As-Is process and journey mapping Business and user requirements gathering Solution ideation, prototyping, and high-level design Benefits calculation and business case creation To-Be process and journey ...