Role Overview: As a Microsoft O365 Engineer, you will be part of a team that is leading the design, planning, and execution of Office 365 migrations for clients. You will ensure a seamless transition to the full Microsoft365 suite while supporting our client … s IT teams and end-users throughout the process. Your role will involve implementing, optimising, and troubleshooting the Microsoft365 environment to meet both current and future client needs. Key Responsibilities: Migration Planning & Execution : Lead end-to-end migration from legacy systems to Microsoft365, including … data, mailboxes, and applications, ensuring minimal business disruption. Technical Support : Provide expert troubleshooting and support for Microsoft365-related issues, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Configuration & Optimization : Configure and optimize Microsoft365 services to align with client requirements and best practices more »
This is an excellent opportunity for Office 365 Messaging Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our … infrastructure resources, while optimizing infrastructure performance and cost. The role requires shift working from 7AM to 11 PM Monday to Friday. As an Office 365 Messaging Engineer you will be responsible for Day to Day L3 support of Office 365 messaging , MS Exchange , mail issues etc … to complete tickets in a timely manner with customer satisfaction as a top priority Suggesting and making improvements to operational processes through automation Monitoring Microsoft O365 systems and licensing and reacting promptly to alerts or escalated outage tickets and following Incident management processes. To Support On Call support shifts more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
a seamless and positive experience for clients. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of customer service. Microsoft Modern Workplace & Cloud Technologies: Utilize Intune, Autopilot, M365 and Azure to manage and support end-user environments. Implement and maintain Microsoft Modern Workplace … solutions. Technical Expertise: Demonstrate excellent knowledge of Microsoft Operating Systems and networking principles. Proficiency in PC support, email technologies, VoIP telephony, backup solutions, firewalls, switching and routers. Customer Service Skills: Exhibit excellent technical and customer service skills. Communicate effectively with end-users and team members. Manage time efficiently and … support activities. Coaching and Mentoring: Provide guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification (preferred) Experience required : Proven experience with at least more »