2 of 2 Remote/Hybrid Network Monitoring Jobs in Manchester

hiring for a 3rd Line Network Engineer to join our Service Desk team.You will play a key role in supporting, maintaining and improving complex customer network environments. You will take ownership of escalated incidents, lead technical investigation through to resolution, identify root cause through problem management, present … approved changes through CAB, and contribute to continual service improvement across our managed services. You will act as a senior escalation point for the Network team, combining strong technical judgement with clear customer communication. The role requires the ability to work independently, document solutions for future use, support less ...

. The successful candidate will have hands-on experience troubleshooting and supporting enterprise networks, including routing, switching, firewalls, VPNs, VLANs, DNS, DHCP and associated network technologies. You will also contribute to service improvement, automation, technical documentation and knowledge sharing, helping to reduce recurring incidents and improve overall service resilience. … Strong hands-on networking experience is essential , including: TCP/IP DNS and DHCP Routing and switching Firewalls VLANs VPNs NAT/PAT ACLs Network monitoring and troubleshooting Experience with S2S/P2S VPNs, LACP, SSL certificates and enterprise firewall technologies . Experience with WatchGuard or comparable firewall ...