7 of 7 Remote Problem Management Jobs in Manchester

person. Diagnose and troubleshoot hardware, software, and network-related issues. Guide users through step-by-step solutions in a clear and concise manner. Incident Management - Log and track incidents in the service desk ticketing system. Prioritize and escalate incidents based on urgency and impact. Ensure timely resolution of issues … and adherence to service level agreements (SLAs). Requests & Starter/Leaver Management – Log and track requests in the service desk ticketing system. Ensure timely completion of requests and ensure that new starters requests are fulfilled in a timely manner including following our documented laptop build process using Intune … accurate and detailed documentation of common issues and their resolutions. Contribute to the knowledge base and ensure it is kept updated to facilitate efficient problem resolution. Collaboration : - Collaborate with other IT teams and Service Providers to resolve complex technical issues. Escalate issues to appropriate teams or specialists when necessary. More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

on a customer site and as part of a remote team. Your Responsibilities: Strong knowledge of JDE areas such as Finance, Manufacturing, Distribution, Service Management, Project Management, is desirable Apply experience with the latest JD Edwards functionality in the areas of Citizen Developer (UDOs), Orchestrations, etc Take complete … Liaise with support teams/external suppliers to ensure application issues, fixes and changes meet the business requirements and are delivered on time Provide problem management skills and proactively tackle assigned project issues and to be able to put forward and explain simple cost-effective solutions to our … desirable Experience in creating and updating Orchestrations Domain expertise in all core finance modules and knowledge of other areas such as Distribution, Manufacturing, Service Management, etc is desirable Experience with integration of JD Edwards with government/regulatory entities such as EMCS, Electronic Invoicing, and other EU and regional More ❯

the Infrastructure Manager, the successful candidate will be responsible for helping to deliver continuous improvement in the Infrastructure function. Responsibilities: Contribute to the design, management & maintenance of our AWS hosted infrastructure covering our dev, UAT and production environments. Provide a resilient, scalable and secure platform. Support technology projects & sprints. … Deliver to the maintenance plan. 3rd line incident and service request resolution. Problem management and root cause analysis. Provide internal guidance and support to colleagues regarding AWS best practice. What were looking for from you: Extensive hands-on expertise in AWS, ideally gained within the financial services sector. … more Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent management programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to More ❯

Ability to lead IT projects and engage stakeholders VMware experience Blade Server experience SAN Storage VMware Clustering Working within ITIL processes for Change and Problem Management Any previous experience of working within a private cloud environment would be highly desirable Start date is ASAP for the Linux Engineer … The Linux Engineer will be responsible for: Supporting the Storage & Data Centre infrastructure as directed by management Assisting with the design of Data Centres ensuring no single points of failure to enable High Availability and comprehensive DR provision for all critical systems. Ensuring maximum availability of Data Centre and … activities. Carry out regular Disaster Recovery (DR) testing on key systems Ensuring systems maintenance, support, installations, upgrades, performance monitoring, capacity planning, compute and storage management is carried out with minimum disruption Maintaining documentation and diagrams to describe all systems, networks and communications. Participate in an out-of-hours on More ❯

SAN Zoning and IP Based Storage Linux experience, within RedHat and/or Oracle Linux VMware Clustering Working within ITIL processes for Change and Problem Management Ideally SAN products such as Dell EMC, 3Par, NetApp or Nimble would be advantageous Any previous experience of working within a private … is ASAP for the Data Centre Engineer The Data Centre Engineer will be responsible for: Supporting the Storage & Data Centre infrastructure as directed by management Assisting with the design of Data Centres ensuring no single points of failure to enable High Availability and comprehensive DR provision for all critical … activities. Carry out regular Disaster Recovery (DR) testing on key systems Ensuring systems maintenance, support, installations, upgrades, performance monitoring, capacity planning, compute and storage management is carried out with minimum disruption Maintaining documentation and diagrams to describe all systems, networks and communications. Participate in an out-of-hours on More ❯