10 of 10 Remote/Hybrid Problem Management Jobs in Manchester

About the job you’re consideringThe SIAM Problem Analyst is accountable for identifying, analysing, and managing problems across a complex multi-supplier environment to reduce the impact and recurrence of service disruptions.The role is outcome-focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier … governance, collaboration, and service integration. The Problem Analyst will drive root cause analysis, coordinate permanent resolutions, and maintain oversight of problem records while ensuring suppliers meet their problem management obligations and performance commitments. Through proactive trend analysis, continual improvement, and data-driven insights, the role contributes ...

Problem Analyst A leading consultancy is seeking a Problem Analyst to join a large-scale service integration environment. Starting ASAP, this role requires candidates to be eligible for SC Clearance, be a Sole British National, and work on a hybrid basis with 3 days per week onsite … issues, driving root cause analysis, and improving service stability across a complex multi-supplier environment. Your Role As an integral part of the Service Management team, you'll have fantastic opportunities to develop both yourself and the wider service whilst working alongside technical teams, suppliers, and key stakeholders. ...

systems, and database services. The role has direct accountability for the Database Administration (DBA) team and ensures high availability, performance, security, and effective lifecycle management of all infrastructure assets. Responsibilities will include: Infrastructure Strategy & Architecture Define and own the IT infrastructure strategy, aligned to businessobjectives, technology roadmaps, and enterprise … andonpremiseenvironments. Ensure infrastructure designs are secure, resilient, scalable, andcosteffective. Evaluate emerging technologies and vendor solutions to support innovation and operational efficiency. Infrastructure Operations & Service Management Oversee thedaytodayoperation of infrastructure services, ensuring high availability, performance, and reliability. Ensure effective monitoring, incident management, problem management, and capacity planning. ...

complex incidents, recurring problems and engineering-level changes. You will take ownership of advanced technical investigations through to resolution, drive Root Cause Analysis and Problem Management, and work closely with internal teams, customers and third-party vendors to deliver permanent solutions. A strong networking background is essential … Microsoft cloud, networking , security, backup/DR and telephony. Provide clear and timely customer communication throughout complex incidents, Problems and engineering activity. Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis and maintain Known Errors and workarounds. Validate escalations, provide technical guidance and ensure tickets meet agreed ...

business applications. The role will be actively involved in BAU support, assisting with project implementations, managing system maintenance and upgrades, and working on Incident, Problem and Service requests. Core Responsibilities: Work on Incident, Problem and Service request tickets resolution, within agreed SLAs Support the team through any appropriate … means to meet Service Level Targets. This includes provision of management information, knowledge sharing, communication, escalation and coordination of cross-team meetings to resolve issues. Manage and coordinate system upgrades and releases with business and IT stakeholders Ensure that a knowledge base of past issues encountered is maintained ...

single empowered leader at the heart of the partnership — a director-equivalent role, new to the model, that combines commercial accountability, deep customer relationship management and full operational leadership. It exists to give MAG one accountable partner: one leader who owns the outcome, one structure responsible for delivery … intervention. Ensure governance, innovation and improvement are driven from within the partnership, chairing the governance rhythm of Monthly Service Reviews, Quarterly Business Reviews, Problem Management Forums and Innovation & Roadmap Sessions. Provide executive oversight during transition, assuming full authority as the model matures into steady-state operation. Customer Engagement ...

scope to broaden your technical knowledge while developing ownership of new technologies and projects. Working closely with Infrastructure, Service Desk, Architecture and Project Management colleagues, you will: Maintain and develop the organisation's infrastructure and core IT systems. Support the delivery of technical projects from initial evaluation through implementation … combination of the following skills, then LETS TALK! You will need strong hands-on experience across a Microsoft-focused infrastructure environment, including: VMware administration, management and maintenance Microsoft Azure, including Entra ID and application configuration Windows Server 2016, 2019 and 2022 Active Directory, DNS, DHCP, Sites and Services ...

Capgemini is seeking a SIAM Problem Analyst to lead end-to-end problem management across a multi-supplier environment. You will own investigations, drive permanent resolutions, and coordinate cross-team efforts to reduce service disruptions and improve end-user experience. You will chair problem review meetings ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too.Connect to your skills and professional experience The ideal candidate for this role will have already gained proven previous experience supporting or implementing SAP SuccessFactors … find solutions. You’ll bring Integrity to make sure to speak up when something isn’t quite right and help discover the right solution.Analysis & Problem SolvingStrong attention to detail and data accuracy.Strong troubleshooting and root-cause analysis skills.Ability to translate business requirements into solutions.Functional Product ExpertiseIn-depth understanding ...