7 of 7 Release Management Jobs in Manchester

reputation is looking for a Software Service Delivery Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM processes. This is a critical leadership supporting a customer base of around 50–70 accounts in real depth. … Delivery Manager Lead and manage a team of 6 application support specialists, overseeing day-to-day performance and fostering a customer-first culture. Own release and upgrade management - coordinating application installations, software releases, and customer communications to ensure smooth, controlled rollouts. Embed and improve ITSM practices across incident ...

activities on large-scale ERP or SAP programmes. Strong background delivering SIT, UAT, regression testing, performance testing, and mock cutovers. Excellent planning, coordination, risk management, and issue resolution skills. Strong stakeholder management experience across business, programme, and technical teams. Familiarity with testing methodologies, defect management processes … testing tools such as: Solution Manager Tricentis Tosca SAP ALM Jira XRay Knowledge of data migration, environment planning, and system landscapes. Understanding of release management and DevOps concepts. ...

software delivery lifecycle, driving improvements across development, testing, deployment, and operational phases. Ability to implement infrastructure-as-code, CI/CD, and efficient release management strategies. Enhance system performance using load testing, caching, and optimizing database queries and application logic for better scalability and response times. Expertise ...

configuration, daily maintenance, and continuous optimization of the platform to support business growth, drive user adoption, and ensure data integrity. Key Responsibilities Platform Management: Configure and maintain core Salesforce features including custom objects, fields, page layouts, validation rules, and reports. Manage user accounts, profiles, roles, and security settings. Process … Analytics: Maintain high standards of data quality through regular imports, exports, deduplication, and cleansing. Build and manage dashboards to support data-driven decision-making. Release Management: Coordinate the testing of new features, assess the impact of platform updates, and collaborate with developers on more complex, code-heavy changes. ...

Opportunity to shape how Service Management works within this organisation... Service Management Consultant £70 – 85k basic Hybrid – Manchester Your new opportunity.... Following a strategic refocus on managed services and strong new customer wins, you’ll take ownership of core ITIL practices and make them work in the real … world. As the Service Management Consultant, you’ll: Lead and mature Major Incident, Problem, Change, and Release Management. Be front-facing with customers, running workshops and strengthening their confidence in our services. Support and develop the existing service desk team (no direct reports initially, but plenty of influence ...

internally and externally, and continuously improving them. The role focuses on strategic leadership, operational excellence, and customer satisfaction, uniting technical service delivery, customer experience management, and professional services under one cohesive strategy to drive customer retention, growth and value realization. Main Responsibilities and Accountabilities Individual role holders … function, ensuring IT services are delivered with a focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource ...

make a real impact delivering change and engaging with Stakeholders. Youll be responsible for supporting and managing change using Business Analyst and Project Management techniques - whether thats system enhancements or process improvements. This includes gathering requirements, analysing customer needs, and ensuring successful implementation from start to finish. Youll … successful execution. Track milestones, budgets, and timelines, managing scope changes through the agreed change control process. Own changes through to implementation, including patch and release management. Facilitate workshops and updates across all levels of the business, including exec-level stakeholders. Ensure all changes follow governance processes and escalate issues ...