2 of 2 Remote Service Analyst Jobs in Manchester

The role: We are seeking an experienced 1st line service desk support analyst to join our newly created internal IT Service Desk team providing 1st Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively log and resolve … issues and complete requests, ensuring a seamless experience for end users. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. In order to succeed in this position, you will … issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. The ITSDA will provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key responsibilities More ❯

is desirable Qualifications Maths and English GCSE, grade Grade 4/C or above (Desired) About the Employer Total Mobile Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland More ❯