Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Business Unit : ServiceDesign, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our ServiceDesign Centre of Excellence as a ServiceDesign Engagement Lead focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and servicedesign across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the ServiceMore ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Virgin Money
Business Unit : ServiceDesign, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our ServiceDesign Centre of Excellence as a ServiceDesign Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and servicedesign across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the ServiceMore ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital … modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
stockport, north west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a servicedesign process, autonomously with minimal support Ability to create servicedesign artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Smart DCC
London or Manchester - hybrid working (2 days a week onsite, 3 days remote based) The Enterprise Service Architect will be a visible champion for Service Architecture and architectural governance. The Enterprise Service Architect will be the operational functional lead and provide day to day architectural oversight, control … team strategy and taking accountabilities for aspects of the Major Change and ODA team. Working collaboratively with wider Operational teams, supporting the shape and design of the E2E Operational teams and capabilities, aligning the integration of new services and products to a target operating model. Owning and delivering end … to end service architecture packages through robust planning and management (including RAID), ensuring that ServiceDesign supports programmatic/project delivery dates. Influencing the project/program and key stakeholders to ensure that the product or solution delivered meets the strategic aims and needs of Operations. Acting More ❯
doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and servicedesign advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators … in England, and our solutions are underpinned by cutting-edge technologies and our teams expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good … doing: Leading Procurement projects (prioritisation, pre-tendering activities, tendering, selection, evaluation, moderation and potentially contract negotiation). Providing high quality customer centric procurement and servicedesign advice to external customers whilst supporting the team in delivery of projects. Nurturing positive, collaborative, and supportive professional relationships with internal collaborators More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding servicedesign to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It’s a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Daniel James Resourcing Ltd
prioritisation, and sprint planning Collaborate with UX, development, and cross-functional business teams to create solutions that meet user needs Own customer journey mapping, servicedesign, and experience optimisation Define and track key success metrics, using data to guide continuous improvement Support and mentor Product Owners and agile … skills Experience in SaaS, technology, or digital product environments (B2B and/or B2C) Deep understanding of agile methodologies, product lifecycle, and customer-centric design Comfortable balancing strategic thinking with hands-on delivery Whats on Offer Hybrid working model Leeds or Manchester HQ Opportunity to influence digital strategy in More ❯