2 of 2 Remote/Hybrid Service Design Jobs in Manchester

Lead User Researcher

Hiring Organisation
Anson Mccade
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

Senior UX Consultant

Hiring Organisation
Hays
Location
Manchester, North West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£475.0 - £495.0 per day + Up to £495pd Umbrella
actively seeking a senior UX consultant to lead UX discovery for a range of business-critical journeys in the helpdesk and self-service space. What you'll need to succeed : Strong identity-centric UX experience with authentification, MFA, IDV, and recovery journeys. Strong experience designing accessible, low friction user … journeys. Strong experience with Figma, prototyping, and usability testing. Good background in behavioural change or service design. Strong stakeholder management skills in regulated environments. What you'll get in return : Up to £495pd Umbrella. Initial 6-month contract with extensions. Hybrid working in Manchester. What you need ...