Customer Support Specialist
- Hiring Organisation
- Nobul Resourcing Solutions
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £26,000
Customer Support Specialist | Remote (UK) | SaaS Were hiring a Customer Support Specialist to join a growing SaaS business serving a specialist operational industry across the UK. This is not a ticket-closing support role. Were looking for someone who genuinely enjoys solving problems, improving … youll be doing: Supporting customers via phone, email, screen share, and ticketing systems Investigating root causes rather than applying quick fixes Creating and improving support documentation and training materials Helping reduce recurring support demand through proactive problem solving Collaborating closely with Product and Operations teams Delivering excellent customer ...