1 of 1 Technical Team Leader Jobs in Manchester

step into a leadership role? We’re seeking a confident and capable individual to manage key operational systems and act as a critical bridge between day-to-day technical support and broader business technology goals. As the Technical Team Lead, you’ll oversee 2nd line technical support, improve CRM and business systems … Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts/benefits. Key Responsibilities Day-to-Day Technical & Operational Duties Act as the escalation point for technical incidents beyond 1st line – diagnosing and resolving 2nd line hardware, software, and business system issues. Troubleshoot problems across … to resolution. Calm under pressure and capable of prioritising workload effectively. Motivated to improve systems and user experience, not just close tickets. Clear communicator, both written and verbal. Supportive leader who helps others grow More ❯