2 of 2 Remote/Hybrid VoIP Jobs in Manchester

service desk or similar function within a multi-site environment. Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications. Demonstrated ability to manage third-party IT service providers effectively. Excellent communication skills with the ability to translate ...

complex issues where required. • Maintain accurate documentation and ticket updates. Technical Environment: • Routing & Switching (BGP, OSPF) • Enterprise network environments • Optional exposure to firewalls and VoIP systems Skills/Must Have: • Experience in a network support role (1st or 2nd line). • Solid understanding of routing and switching fundamentals. • Exposure … OSPF. • CCNA or JNCIA level (certified or working towards). • Strong troubleshooting mindset and willingness to learn. Nice to Have: • Firewall experience. • VoIP knowledge or exposure. • Experience working in MSP or service provider environments. Location & Working Pattern: • Fully remote role (UK-based) Benefits: • No mandatory on-call (optional once settled ...