2nd Line Support Engineer
- Hiring Organisation
- Searchability
- Location
- Mansfield, Nottinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £34,000 per annum
with clients, and gaining further exposure to cyber security and modern cloud environments. You'll be supporting a variety of SME clients across their Microsoft environments, networks and security platforms, acting as an escalation point for 1st line engineers while working closely with senior engineers on projects and security … helping maintain secure and reliable IT environments. Your day-to-day will include: Troubleshooting 2nd line technical issues across servers, endpoints and networks Supporting Microsoft 365, Windows Server and Active Directory environments Managing tickets and ensuring issues are resolved within agreed SLAs Acting as an escalation point ...