1 of 1 Remote Microsoft 365 Jobs in Mansfield

shared goals Knowledge and Experience: Previous experience in a customer service or IT support role is preferred (can include internships, helpdesk placements, or apprenticeships). Familiarity with Windows OS, Microsoft 365 applications (Outlook, Teams, Word, etc.), and general IT troubleshooting. Understanding basic networking concepts (e.g., IP addresses, Wi-Fi issues, VPNs) is beneficial. Experience working with ticketing More ❯