2 of 2 Windows Jobs in Mansfield

administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system … best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but More ❯

only those with a legitimate relationship are provided access to local and national information. Authentication Management: Issuance along with provision of technical support for authenticators such as Smartcards and Windows Hello. User Support: Provide first and second line support to approximately 5,500 established users across all team related matters, in-person, over the phone, and electronically whilst balancing More ❯